Ecommerce Search & Discovery

More relevance, more buying

Deliver intuitive ecommerce site search, relevant product recommendations, and behavior-based personalization with AI on tap for every part of the shopper journey.

Ecommerce

Use Cases Power more purchases with search and recommendations that convert

  • B2C ecommerce product discovery

    Delight shoppers with the intuitive search experiences they expect. Help them find the best products faster, even when they’re not sure what something is called or how to spell it. Plus, personalize the experience in real time with just a few clicks, so they discover the most relevant products, content, or recommendations tailored just for them.

  • B2B ecommerce product discovery

    Remove friction from your buyer’s search experience whether they’re looking to browse your catalog, quickly find a replacement part, or learn more about your products through rich content and videos. Automatically recommend products based on past purchases and propensity to buy again. Plus, let your ecommerce search solution seamlessly manage entitlement pricing for each buying group at query time based on your ERP or CRM data.

  •  Find an intelligent commerce solution for your online marketplace

    Marketplace search and discovery

    Boost your marketplace performance with relevant search and personalized buying experiences. Use data from every interaction to fuel machine learning and display products they’re most likely to buy based on site behavior, their profile, similar users, and frequently added to cart.

Top Features

How your digital store can be so much more

  • Faceted Search

    Faceted search

    Let shoppers easily refine their product searches with dynamic faceting – from brand to size to price.

  • Content Personalization

    Personalized product recommendations

    Tailor the experience and maximize cart value, even for first-time shoppers, with machine learning that recommends products based on in-session behavior.

  • Search

    Predictive search

    Make products easier to discover with predictive, typo-tolerant search suggestions and AI-powered relevance ranking.

Integrations

Coveo works with just about everything

You don’t need to overhaul your tech stack to connect customer data and benefit from AI. Our ecommerce search and discovery platform works with the tools you already use. Plus, we partner with the best.

We're here to help you every step of the way

Training programs

Develop your Coveo expertise through online training or request specialized sessions adapted to your teams' needs.

Community and support

Explore topics, connect with other leaders, and expand your knowledge by joining our customer community.

Partner and professional services

Get support from strategic planning to implementation by working with a Coveo partner or engaging with our in-house pros.

Want to see Coveo product discovery in action?

Get a free demo