Our Solutions

In the age of the customer, people now expect personalized, relevant information every time they interact with a company - in their private lives or in the workplace.

Enterprises have to adapt. Whether it’s converting online prospects into buyers, enabling customers to self-service, or equipping employees to become proficient - we believe that to prosper, an Enterprise needs to be relevant to each individual, at every point of interaction.

Coveo helps companies make business personal using AI. We’re proven to drive growth, improve CSAT, and reduce time to proficiency.

Coveo Commerce Solutions

Coveo helps leading retailers and global brands to drive growth, through more relevant, personalized merchandising and promotions, raising revenue per visitor and increasing customer lifetime value.

Content Personalization Coveo for Commerce Website Search

Coveo Service Solutions

Coveo helps enterprises transform their service delivery through personalized recommendations that enable customers to service themselves, driving up customer satisfaction and extending customer lifetime value.

Customer Communities Customer Self-Service Contact Centers Dealer Portals Partner Portals

Coveo Workplace Solutions

Coveo helps enterprises empower their employees to become proficient faster, by recommending the most relevant information to each employee within the systems and applications they use in their usual flow of work.

Intranets & Knowledge Management Employee Portals Enterprise Search

Our Clients

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What is a Customer Journey Map and Why Does It Matter?

What is a Customer Journey Map and Why Does It Matter?

You’re driving down the busy highway in bumper-to-bumper traffic during rush hour. You look up and see a billboard...with a giant QR code. What’s wrong with this picture? In essence, it’s a fundamental misunderstanding of the customer j…

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Congratulations to the 2019 Sitecore MVPs!

Congratulations to the 2019 Sitecore MVPs!

Each year, Sitecore’s coveted Most Valuable Professional (MVP) Awards recognize individuals with a passion for sharing their knowledge and expertise through active participation in online and offline communities. In January, 315 MVPs were n…

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Relevance Rising: 7 Reasons You Can't Miss Coveo Impact 2019

Relevance Rising: 7 Reasons You Can't Miss Coveo Impact 2019

Coveo Impact 2019 is the Coveo community event of the year - and you have to be there! As is tradition for this time of the year, the Internet fills with forward-looking predictions and trends on just about everything. Digital transforma…

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It’s Time to Enroll in Coveo Academy!

It’s Time to Enroll in Coveo Academy!

Our new online learning platform gives customers and partners unlimited access to our entire training catalogue. Coveo’s brand promise is a simple one: make business personal. That promise echoes through everything we do. Coveo Academy, …

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Our Partner Network

Our long-term business partnerships are a vital component of Coveo’s strategy. Delivering and implementing Coveo broadly enable us to replicate our knowledge and expertise, and become valued extensions of our team in their market segments and territories.

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