A Million People.
A Million Experiences.

People interact with your business digitally, because they want to learn, buy, watch, fix or connect.

They expect relevant digital experiences uniquely tailored to them, because that is the new normal.

Coveo uses AI to personalize millions of digital experiences for every single one of your customers, dealers, partners and employees.

Coveo Commerce Solutions

Coveo helps leading retailers and global brands to drive growth, through more relevant, personalized merchandising and promotions, raising revenue per visitor and increasing customer lifetime value.

Content Personalization Coveo for Commerce Website Search

Coveo Service Solutions

Coveo helps enterprises transform their service delivery through personalized recommendations that enable customers to service themselves, driving up customer satisfaction and extending customer lifetime value.

Customer Communities Customer Self-Service Contact Centers Dealer Portals Partner Portals

Coveo Workplace Solutions

Coveo helps enterprises empower their employees to become proficient faster, by recommending the most relevant information to each employee within the systems and applications they use in their usual flow of work.

Intranets & Knowledge Management Employee Portals Enterprise Search

Our Clients

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The 4 Phases of Knowledge Management Maturity

The 4 Phases of Knowledge Management Maturity

Knowledge management has been a priority for TSIA members for the last decade, with the highest planned spending year after year. Though knowledge management (KM) isn’t new, it is becoming increasingly more popular as we become a content an…

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The Three Pillars of Effective Customer Support Experiences

The Three Pillars of Effective Customer Support Experiences

Is it time to upgrade your customer support experience? 75 billion dollars. This is how much revenue is lost to poor customer service. The effects of dissatisfaction with support are clear, but what is the intervening variable? Why do ser…

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Website Personalization 101: How to Define Your Strategy with AI

Website Personalization 101: How to Define Your Strategy with AI

What is Website Personalization in 2019?  Website personalization is a process of tailoring content and interactions to the individual needs of every visitor, typically using artificial intelligence to do so on a mass scale. Consumer expect…

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UWHealth's Journey to AI-Powered Relevance

UWHealth's Journey to AI-Powered Relevance

Noah Locke, manager of web technology at UWHealth, was a man on a mission. Every day, thousands of UWHealth employees used UWHealth intranet, U-Connect, at “floating stations” while providing care in the health system’s hospitals. Relevant …

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Our Partner Network

Our long-term business partnerships are a vital component of Coveo’s strategy. Delivering and implementing Coveo broadly enable us to replicate our knowledge and expertise, and become valued extensions of our team in their market segments and territories.

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