From intelligent search to experience intelligence

Respond to what they want.
Predict what they’ll need.
Know what they’ll need next.

Coveo is a scalable cloud platform that solves your search needs, and joins up your customer journeys using data and AI.

Explore

  • Upcoming Webinar

    Measuring and Optimizing for Service Success

    Join our customers Ultimate Software and Vizio in this 45-minute session as they share how they used data to inform their customer experiences, identify opportunities to continuously improve service outcomes.

  • Upcoming Webinar

    AI-Powered eCommerce Search

    Register for this product demo session to learn firsthand from the Director of Product Management for Coveo for Commerce, how you can leverage AI-powered search & recommendations to tailor every interaction on your eCommerce site to show shoppers - even new ones - what they need quickly, and suggest what they’ll need next.

  • Resource

    Impact+: Insights, Strategies, and Best Practices

    Get inspired by digital innovators, leaders, and experts who are thriving in the experience economy.

  • Resource

    Digital Experience Heroes: Real People, Real Stories

    See how businesses are supporting their employees, customers, and partners in unprecedented times.

Relevance is in the eye of the beholder

Digital leaders have raised the bar. Now a million people expect a million different experiences. And why shouldn’t they?

Harnessing the power of cloud technology, data, and AI, our Experience Intelligence Platform helps enterprises better serve each and every person.

Scale your service without adding agents

Help your customers help themselves and your agents resolve cases faster by leading them to the best answer sooner.

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Service

Turn shoppers into buyers

Every click and query tells you what a customer wants. Serve up uniquely compelling recommendations that they’ll want to ‘add to cart’.

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Commerce

Deliver a unique journey for every visitor

Build an engaging brand experience by letting AI tailor content at every website interaction.

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Website

Empower employees to achieve more on their own

Make role-relevant information easily accessible and specifically tailored to every person, no matter where they are.

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workplace

Personalize search results, at scale

Intelligent search doesn’t just scan your content. It prioritizes results based on interactions, automatically detecting user intent.

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Search

What’s behind intelligent experiences?

In order to answer the challenges of experience management and cross-channel delivery, our Experience Intelligence Platform is based on 3 founding principles.

  • Machine learning Relevance Make every interaction more relevant than the previous one by detecting intent and fine-tuning every journey to come.
  • Unified Unification With a single index, stitch data across silos to create seamless experiences where, when, and how people want them.
  • Usage Analytics Value Leverage deeper analytics to deliver experiences that benefit the people you serve as well as your business.

Learn from experience intelligence leaders worldwide

  • On Demand Webinar

    Digital Leadership Through Crisis

    Join Jim Roth, EVP Salesforce, and Louis Têtu, CEO Coveo, on how digital leaders are responding and planning for tomorrow in our new reality, and how Coveo is here to help you.

  • On Demand Webinar

    Meeting the Digital Demand with Data and AI

    Join Coveo President, CTO and Co-founder, Laurent Simoneau as he explains how data and AI can help you scale up digital experiences across your enterprise to cope with this demand.

  • On Demand Webinar

    The eCommerce Imperative: An Action Plan

    Join B2C and B2B commerce industry insiders for an outside-in perspective on how digital leaders across industries are adapting their commerce strategies to win.

Acuity Brands
Caleres
f5
Tableau

Ready to get started?

Contact us for a demo and pricing, or to just talk through your needs.

Get in touch

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