Our Solutions

In the age of the customer, people now expect personalized, relevant information every time they interact with a company - in their private lives or in the workplace.

Enterprises have to adapt. Whether it’s converting online prospects into buyers, enabling customers to self-service, or equipping employees to become proficient - we believe that to prosper, an Enterprise needs to be relevant to each individual, at every point of interaction.

Coveo helps companies make business personal using AI. We’re proven to drive growth, improve CSAT, and reduce time to proficiency.

Coveo Commerce Solutions

Coveo helps leading retailers and global brands to drive growth, through more relevant, personalized merchandising and promotions, raising revenue per visitor and increasing customer lifetime value.

Content Personalization Coveo for Commerce Website Search

Coveo Service Solutions

Coveo helps enterprises transform their service delivery through personalized recommendations that enable customers to service themselves, driving up customer satisfaction and extending customer lifetime value.

Customer Communities Customer Self-Service Contact Centers Dealer Portals Partner Portals

Coveo Workplace Solutions

Coveo helps enterprises empower their employees to become proficient faster, by recommending the most relevant information to each employee within the systems and applications they use in their usual flow of work.

Intranets & Knowledge Management Employee Portals Enterprise Search

Our Clients

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Motorola Solutions Makes Every Interaction Count

Motorola Solutions Makes Every Interaction Count

Challenging the status quo has always been Motorola Solutions’ tradition. When the time came to implement their digital transformation strategy, they knew that their chosen solution had to not only elevate the digital experiences of the…

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In the War for Talent, Improving Employee Experience Is Your Best Weapon

In the War for Talent, Improving Employee Experience Is Your Best Weapon

Here are three ways to improve employee experience and retain the best talent. The war for talent is real and it’s happening everywhere around the world, in countries from all sides of the Gross National Income spectrum. In the US, the …

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The Next Generation of Customer Support Belongs to AI and In-Product Experiences

The Next Generation of Customer Support Belongs to AI and In-Product Experiences

For the last 15 years, we’ve been building  customer communities and portals. We have been asking customers to leave the product they are using, open up a new window and log onto a different website to find the answer they need. But th…

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From GSA to AI: A Ramp-up Success Story

From GSA to AI: A Ramp-up Success Story

With Coveo, Mathematica Policy Research has taken website visitor experiences to the next level. The countdown is finally coming to an end: in just a few weeks, Google Search Appliance (GSA) will be sunsetting forever. Since Google’s ini…

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Our Partner Network

Our long-term business partnerships are a vital component of Coveo’s strategy. Delivering and implementing Coveo broadly enable us to replicate our knowledge and expertise, and become valued extensions of our team in their market segments and territories.

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