Our Solutions

In the age of the customer, people now expect personalized, relevant information every time they interact with a company - in their private lives or in the workplace.

Enterprises have to adapt. Whether it’s converting online prospects into buyers, enabling customers to self-service, or equipping employees to become proficient - we believe that to prosper, an Enterprise needs to be relevant to each individual, at every point of interaction.

Coveo helps companies make business personal using AI. We’re proven to drive growth, improve CSAT, and reduce time to proficiency.

Coveo Commerce Solutions

Coveo helps leading retailers and global brands to drive growth, through more relevant, personalized merchandising and promotions, raising revenue per visitor and increasing customer lifetime value.

Content Personalization Coveo for Commerce Website Search

Coveo Service Solutions

Coveo helps enterprises transform their service delivery through personalized recommendations that enable customers to service themselves, driving up customer satisfaction and extending customer lifetime value.

Customer Communities Customer Self-Service Contact Centers Dealer Portals Partner Portals

Coveo Workplace Solutions

Coveo helps enterprises empower their employees to become proficient faster, by recommending the most relevant information to each employee within the systems and applications they use in their usual flow of work.

Intranets & Knowledge Management Employee Portals Enterprise Search

Our Clients

Visit Our Blog

Three Surprising Trends from Consortium for Service Innovation Member Summit

Three Surprising Trends from Consortium for Service Innovation Member Summit

2019 is the year for Knowledge-Centered Service®. After a whirlwind few days meeting with other customer support & experience leaders at the Consortium for Service Innovation Member Summit I’m more convinced than ever that a high-perfo…

Read more
Big News: Coveo Helps you Deliver Smarter Service Management Experiences in ServiceNow

Big News: Coveo Helps you Deliver Smarter Service Management Experiences in ServiceNow

Today, we are excited to announce the release of our latest product, Coveo for ServiceNow - Madrid Edition.  You can hear all about it at ServiceNow Knowledge from May 7 to 9 in Las Vegas, Nevada. Coveo’s AI-powered capabilities are availab…

Read more
How to Create a Relevant and Effortless Customer Experience Through Intelligent Mass Personalization

How to Create a Relevant and Effortless Customer Experience Through Intelligent Mass Personalization

For global IT companies, time is of the essence: when IT professionals have a security issue, they need the right information, right away. In order to connect and empower IT professionals with the information they need, the moment they need…

Read more
5 Reasons You Can't Miss Salesforce World Tour Toronto

5 Reasons You Can't Miss Salesforce World Tour Toronto

The Salesforce World Tour is coming to Toronto on Thursday, April 11. If you’re local and are still on the fence about attending this year, think no more! Here are 5 convincing reasons why you should, according to our very own Olivier Jann…

Read more

Our Partner Network

Our long-term business partnerships are a vital component of Coveo’s strategy. Delivering and implementing Coveo broadly enable us to replicate our knowledge and expertise, and become valued extensions of our team in their market segments and territories.

Become a Partner Find a partner