From intelligent search to experience intelligence
Respond to what they want.
Predict what they’ll need.
Know what they’ll need next.
Coveo is a scalable cloud platform that solves your search needs, and joins up your customer journeys using data and AI.
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Upcoming WebinarMeasuring and Optimizing for Service Success
Join our customers Ultimate Software and Vizio in this 45-minute session as they share how they used data to inform their customer experiences, identify opportunities to continuously improve service outcomes.
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Upcoming Webinar
AI-Powered eCommerce Search
Register for this product demo session to learn firsthand from the Director of Product Management for Coveo for Commerce, how you can leverage AI-powered search & recommendations to tailor every interaction on your eCommerce site to show shoppers - even new ones - what they need quickly, and suggest what they’ll need next.
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Resource
Impact+: Insights, Strategies, and Best Practices
Get inspired by digital innovators, leaders, and experts who are thriving in the experience economy.
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Resource
Digital Experience Heroes: Real People, Real Stories
See how businesses are supporting their employees, customers, and partners in unprecedented times.
Relevance is in the eye of the beholder
Harnessing the power of cloud technology, data, and AI, our Experience Intelligence Platform helps enterprises better serve each and every person.
Scale your service without adding agents
Help your customers help themselves and your agents resolve cases faster by leading them to the best answer sooner.
Turn shoppers into buyers
Every click and query tells you what a customer wants. Serve up uniquely compelling recommendations that they’ll want to ‘add to cart’.
Deliver a unique journey for every visitor
Build an engaging brand experience by letting AI tailor content at every website interaction.
Empower employees to achieve more on their own
Make role-relevant information easily accessible and specifically tailored to every person, no matter where they are.
Personalize search results, at scale
Intelligent search doesn’t just scan your content. It prioritizes results based on interactions, automatically detecting user intent.
What’s behind intelligent experiences?
In order to answer the challenges of experience management and cross-channel delivery, our Experience Intelligence Platform is based on 3 founding principles.
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Relevance
Make every interaction more relevant than the previous one by detecting intent and fine-tuning every journey to come.
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Unification
With a single index, stitch data across silos to create seamless experiences where, when, and how people want them.
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Value
Leverage deeper analytics to deliver experiences that benefit the people you serve as well as your business.
Learn from experience intelligence leaders worldwide
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On Demand Webinar
Digital Leadership Through Crisis
Join Jim Roth, EVP Salesforce, and Louis Têtu, CEO Coveo, on how digital leaders are responding and planning for tomorrow in our new reality, and how Coveo is here to help you.
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On Demand Webinar
Meeting the Digital Demand with Data and AI
Join Coveo President, CTO and Co-founder, Laurent Simoneau as he explains how data and AI can help you scale up digital experiences across your enterprise to cope with this demand.
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On Demand Webinar
The eCommerce Imperative: An Action Plan
Join B2C and B2B commerce industry insiders for an outside-in perspective on how digital leaders across industries are adapting their commerce strategies to win.
We’re recognized as proven industry leaders
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Report
Gartner Magic Quadrant for Insight Engines
Discover why Coveo is listed among Insight Engine Leaders and get the report for free.
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Report
The Forrester Wave Cognitive Search Q2
Learn which companies are paving the way for cognitive search solutions.
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Resource
Xero partners with Coveo to power its app marketplace for small business
Powered by machine learning, Xero’s new app marketplace search, helps put the right tech in the hands of more small businesses
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Report
The Forrester Wave™: Journey Orchestration Platforms, Q2 2020
Compare how journey orchestration platforms are enabling intent-led content experiences.
