Profitize Every Experience with AI. Learn how Salesforce & Caleres do it. Intelligent Search & Recommendation System
Make every digital experience a relevant one
Meet the intelligent search platform designed to make content discovery effortless, with AI-powered results you can see starting on Day 1.
Capabilities Relevance at every touchpoint
From a single search to an entire user journey, increase the relevance of your experiences at every touchpoint with AI recommendation and personalization. Easily index content and crunch loads of data. So you can bring your customers, partners, or teams to the right content sooner. Get 360° relevance for Websites, Ecommerce, Service, and the Workplace.
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Serve relevant content and answers quickly with automatic query completion and intelligently ranked results. Deepen your understanding of the people you serve with data and insights from every search.
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Accurately predict what each person will want and automatically display the most relevant content for them. Connect search insights to interaction data from any touchpoint for a truly seamless experience.
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Deliver content, interfaces, and journeys tailored to individuals, not segments. With a search and content personalization platform, AI tailors content instantly, letting clicks and queries shape the experience, not thousands of rules.
Cloud Infrastructure
Designed for secure, self-optimizing experiences
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AI-powered relevance that scales
With Coveo, you can deliver intuitive experiences that respond to context and behavior without overhauling your current technology infrastructure and team. See how you can provide intuitive search and discovery with easy-to-integrate AI.
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Enterprise-grade security
Security by design means governance inspired by ISO 27001, maturity models based on CoBIT, security processes defined by the ISM3, and measures taken from the NIST special publications.
For Developers
Build fast & flexibly
Start from scratch or accelerate development with pre-built integrations and tools for every stack. Our API-led architecture lets you integrate and extend Coveo’s intelligent search and content personalization platform to meet your needs.
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Index any kind of content simply and securely. Make the most of 55+ pre-built connectors, or use our Push API and code samples to build your own.Easy indexing
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Our easy-to-configure machine learning models are continuously optimized. So you can let AI personalize content, not thousands of rules.Out-of-the-box AI
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Build a UI from scratch, use our WYSIWYG, or combine the two. With this level of flexibility, you can build quickly and customize as you go.Your UI, your way
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Plug in to any system. No matter how complex your tech stack is, it just works as one.
Flexible
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Deliver lightning-fast speed and relevant results, in every search and every click.
Fast
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Optimized
Use data to continually optimize and improve the search and discovery experience.
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Protect every digital interaction with the highest levels of encryption and most advanced security controls.
Secure
Frequently asked questions
You have a multitude of rich content stored in a lot of different places. KB articles, help docs, and product documentation. Slack channels, videos, and social media. Your customers, employees, partners, and people need the answers embedded in that content, and they need them now. A relevance platform bridges the gap between content sources and end-user need.
By applying artificial intelligence and user-assistive technology to search experiences, a relevance platform shows people personalized content based on a single search query—the modern way to make your applications more helpful, smarter, and profitable. Read more about relevance platforms.
Have you ever tried to give a business your money online, but they made it too hard? What about the businesses that make it nearly impossible to find answers, products, or information? Few experiences are more frustrating, which is probably why 43% of consumers would pay more if they could find what they’re looking for in just a few clicks (48% for millennials). We expect relevance in all our digital experiences, and we reward the companies, employees, and partners that provide it.
The companies that can’t meet this demand for instant and ubiquitous relevance? They lose us with frightening speed. Read more about the importance of customer relevance.
Coveo Relevance Cloud™ is a multi-faceted platform that uses search, machine learning, and behavioral signals to increase the relevance of search, content recommendations, and personalized experiences.
You can use the Coveo Relevance Cloud™ platform for websites, ecommerce, service and support, workplace enablement, and more. Across all those experiences, our applied AI makes the experience of finding answers and discovering content more intuitive and personal—what we call 360° relevance.
Yes, you can use the Coveo Headless toolkit to develop the design of all the UI components of your intelligent search experience. It works with any web development framework, serving as a middle-layer for applications to open a line of communication between the UI and the Coveo Platform. Learn more about how Coveo Headless works.
