Spring 2026 Product Release
Stay ahead of your competitors with the latest in enterprise AI: conversational, agentic, generative. From commerce & service to your website & workplace, get your hands on features with proven ROI.
Conversational Search
Fully managed, out-of-the-box Conversational Search powered by Coveo Search Agent. Using agentic reasoning and retrieval, users can ask follow ups, change their minds without starting over, and get accurate answers easily.
Generative Answers for Cases
Put Relevance Generative Answering (CRGA) into your Case AssistD flow — service reps get short, source-backed answers the moment a case is created, so you deflect tickets and fix issues faster.
Plug-and-play with your existing CRGA endpoints and a case-optimized model for reliable, traceable answers.
Generative Answering Insights & Controls
Using Coveo Relevance Generative Answering? New dashboards put your generative-answer metrics front-and-center — answer rate, source-anchoring, user feedback, and model health, so teams can monitor performance, spot quality issues, and easily tune retrieval and prompts.
Migration to Bedrock
Coveo Relevance Generative Answering is now backed with the AWS Bedrock Nova Lite LLM for improved scalability, performance, and access to a broader set of foundation models.
Ground LLMs with the Coveo MCP
Connect Coveo to leading LLM ecosystems (e.g., Claude, ChatGPT) using Coveo’s Model Context Protocol (MCP) to ground responses in trusted, enterprise-ready content for more accurate and secure outputs.
Hosted MCP with Server Configuration UI
Easily deploy and manage the Coveo MCP servers with a new intuitive UI, simplifying setup, configuration, and scaling of LLM integrations.
RAG-as-a-Service
Coveo RAG-as-a-Service powers agentic AI with enterprise-grade retrieval, delivering secure, relevant, and grounded answers from your content without the complexity of building and maintaining your own RAG infrastructure.
Coveo for Salesforce (Contextual Answers)
One-click, case-aware answers in Salesforce Service Cloud. Contextual Answers adds a Generate Answer button to the Coveo Insight Panel so agents can produce short, source-backed replies based on the case details, right when they need them.
Fast, on-demand, and built for RGA-enabled Hosted Insight Panels to help deflect tickets and speed resolution.
Coveo App for ChatGPT
Bring Coveo’s relevance and enterprise search directly into ChatGPT, enabling users to access trusted company knowledge seamlessly within their AI workflows.
Coveo MCP for Claude
Give Claude secure access to your company knowledge. Coveo MCP for Claude connects Anthropic Claude to Coveo so it can search your content and return short, source-backed answers.
Dashboards for Monitoring & Observability
Gain deeper visibility into system performance with enhanced dashboards, including a new System Performance Dashboard, making it easier to monitor health, identify errors, and maintain optimal operations.
Rank Fusion Enhancements
Improve result relevance with advanced rank fusion, combining final-stage scoring and intelligent chunk merging to deliver more coherent and accurate answers.
Structure-Aware Indexing Improvements
Leverage enhanced markdown processing and new chunking strategies to better understand document structure, improving retrieval quality and answer precision.
Generative Category Guidance
Provide category recommendations based on the meaning behind customer questions. Generative AI responses are analyzed for semantic intent and matched to the most relevant categories in your catalog, creating an intuitive, guided discovery experience.
Agentic SEO Landing Pages
Automate the creation of SEO-optimized landing pages with an agentic workflow that identifies high-impact keywords and builds precise pages ready for merchandiser approval and designed to drive more relevant organic traffic.
Facet Management
Configure and manage facets on search and listing pages easily and intuitively in the merchandising hub. Blend AI-driven and merchandiser-controlled facets to create the optimal navigation experience for shoppers.
Flexible Targeting
Scale ranking and filter rules across queries, categories, and locales more efficiently with enhanced merchandising hub functionality — enabling faster workflows and smarter traffic management.
Audiences
Target personalized experiences to specific visitor groups using the new audience profiling capability — leverage attributes like device type, login status, or based on shopper URLs and referrer sources.
Relevance-aware Sponsored Products
Promote sponsored products smartly, aligned to customer intent, with no-code controls. Compatible with all major retail media platforms and delivering a unified storefront experience that's consistent with pagination, facets, availability, and analytics.
SAP Commerce Connector
Optimize performance and maintain data consistency during large catalog updates with our improved SAP Commerce Connector. Ensure control over stock availability and improve indexing reliability with expanded retry logic.
