Product Updates
New in Coveo
Check out our latest enhancements, including new connectors for Slack and Adobe, a relevance manager for product groups, and a personalized full search experience for agents.
See how ML is working
Get detailed statistics around Coveo’s deep learning models so you can better understand how it’s working with candidates, performances or data sets.
Service
Enhanced User Actions
Go beyond simple usage analytics and bring true customer journey insights into the agent workflow. The revamped User Actions panel includes the channels where customers interacted and highlights what occurred prior to ticket creation.
Quantic Library with Headless and LWC
With a library of Lightning Web Components built with the Coveo Headless Framework, you can easily build more performant search pages in a Salesforce Lightning experience.
Case Assist Cookbook
A step-by-step guide to help you build a Case Assist experience in Salesforce using LWC and Coveo Headless.
Workplace
Slack Search Application
Empower your employees to find everything they need without leaving Slack. Perform company-wide searches inside Slack with a single click or slash command. Minimize context switching for your employees by serving knowledge where they're already collaborating.
Bring Coveo search to Work.com
Provide the same great Coveo search experience right in Work.com. This way, your employees can find what they need from all your content.
Ecommerce
Audience-Based Recommendations
Quickly scale best-in class models with accessible business user controls for multi-regions and multiple-audiences. Create explicit strategies to tailor what a visitor sees depending on the audience they belong to.
Intent Aware Product Ranking
Go beyond simple popularity ranking and bring true shopper personalization even for anonymous visitors, with products ranked according to current shopper intent that adjusts in real-time.
Intent Aware Product Ranking
Go beyond simple popularity ranking and bring true shopper personalization even for anonymous visitors, with products ranked according to current shopper intent that adjusts in real-time.
More to explore
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Coveo Level UpUpskill yourself on search. Access self-paced learning, join live events or get hands-on experience with an expert.
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Coveo ConnectBecome a member of our customer community. Explore topics, connect with other leaders, or post a question.
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Request a DemoSee Coveo features in action with a personalized product tour. One of our experts can show you around.
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Relevance 360Learn why the future of relevance is AI from experts building global brands – a must-see for DX leaders.
