Spring 2025 Product Release
Get the latest in AI, Generative Answering and Agentic for your enterprise deployments. See how you can improve the digital experiences across your service, commerce, website, and workplace use cases.
- CX/EX
- Agentic and Custom UI Solutions
- Managed Generative Answering
- Native Integrations
- Commerce
- AI and Generative Product Discovery
- Merchandising Hub
- Commerce Integrations
Agentic and Custom UI Solutions
Coveo for Agentforce
Power Agentforce with secure, accurate, and relevant knowledge—leveraging Coveo and our Passage Retrieval API.

Passage Retrieval API
Anchor GenAI and agentic applications in relevant enterprise content, accelerating time-to-value with industry-leading search and retrieval.

Answer API
Provide grounded answers into various experiences beyond search pages, like custom applications or agents. *In beta.

Managed Generative Answering
GPT 4.o mini
Leverage the latest models for our managed generative answering solution which deliver improved accuracy and answer rate.

Multilingual Support and Translations
Get generated answers across your multilingual content and leverage translations to generate content in the local language. In beta.

Configure Model Parameters
Enable customers and technical users to effortlessly adjust model settings—items, thresholds, and formatting—without editing JSON.

Knowledge Hub - Answer Manager
Empower Knowledge Managers with enhanced control over generative answering using qualitative evaluations and rules, available through the Coveo Admin Console. In beta.

Knowledge Hub - Chunk Inspector
Easily troubleshoot generated answers by viewing the content chunks used, with the Chunk Inspector for quick access. View chunks by document or query.

Native Integrations
Coveo for ServiceNow Atomic Package
Easily launch no-code generative search and answers across your ServiceNow experiences directly within Coveo—with just a few clicks.

AI and Generative Product Discovery
Commerce Semantic Encoder
Understand shopper intent and deliver precise, relevant results—without the need for lots of manual tuning. The enhanced commerce semantic encoder enables natural language search that feels effortless and intuitive.

Generative Category Guidance
Provide category recommendations based on the meaning behind customer questions. Generative AI responses are analyzed for semantic intent and matched to the most relevant categories in your catalog, creating an intuitive, guided discovery experience.

Listing Page Optimizer
Simplify listing page management and maximize RPV by automatically balancing relevance and business objectives—no manual boosting, pinning, or burying required.

Merchandising Hub
Ranking Visibility
Gain visibility into product ranking scores and understand what’s driving results—whether it’s behavioral AI, rules, lexical matching, or semantic relevance. New impact and trend indicators make it easy to quickly identify what’s influencing ranking and where to focus.

Facet Management
Configure and manage facets on search and listing pages easily and intuitively in the merchandising hub. Blend AI-driven and merchandiser-controlled facets to create the optimal navigation experience for shoppers.

Expanded Recommendation Strategies
Access a broader range of AI-driven recommendation strategies directly within the Merchandising Hub. Activate approaches like ‘intent-aware’ and ‘buy again’ to deliver more personalized experiences and increase AOV.

Commerce Integrations

Shopify App
Introducing the new Coveo for Shopify App—designed to simplify integration and speed up your time to value. Automatically handle catalog indexing, search deployment, and event tracking setup to eliminate manual work and fast-track your go-live.


SAP Indexer
Accelerate catalog updates and reduce errors with the latest Coveo SAP Commerce push indexer. Enjoy improved reliability and flexibility for large catalogs and automatically push products according to availability in different countries.

Additional Resources for Inspiration




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