AI Search - Intelligent Search

Great search results with relevance on Day 1

AI-powered search connects people to the most relevant information, insights, and answers, every time.

Intelligent Search
Overview

Find it faster with Coveo’s predictive search

Overview

Find it faster with Coveo’s predictive search

Imagine if every search yielded the right answer, even across multiple content and information types. Coveo’s AI-powered search engine is designed to automatically detect intent so that user queries yield relevant results.

Surface content wherever it lives

Unified knowledge by Coveo's cognitive search engine

One index, multiple sources

As your business grows, so does your content. Improve its discoverability by centralizing access to your websites, knowledge bases, and catalogs through one intelligent search index.

Every type of content

No matter the file type or format – structured or unstructured – Coveo intelligent search indexes your content making it a breeze to locate.

Cross-platform compatibility

Enhance your search everywhere – from your website and customer-facing channels to enterprise search in internal portals and CRM software.

Better accuracy and relevance

Increased relevance with cognitive search software

Enriched intent detection

Users might not always know the best words to search, but with Coveo, they don’t need to. Our intelligent search platform understands intent in language and behavior.

Automatic re-ranking

While basic site search matches keywords to text in an index, AI-powered search considers multiple dimensions. Result rankings depend on previous actions and context, not just the typed query.

Question answering

Type a question and get the answer. Our cognitive search engine extracts the answers people need to help them be on their way sooner.

Dynamic content filtering

Let facets automatically adjust to each query, classifying, reordering, and removing irrelevant filters while allowing users to further narrow their results.

Optimize automatically or on command

Model Testing screenshot. AI-powered search solutions that allow easy relevance tuning.

Machine learning

From query suggestions to result rankings, there’s a machine learning algorithm for that. Train a model. Set it. And watch relevance and information retrieval constantly improve.

Text preprocessing

Save time and effort by automating the removal of stop words and the generation of synonyms. With natural language search, people can search as people do and still get accurate results quickly.

Search testing

Want to see which configuration works best? Set one variant up against another to verify which level of tuning provides the best experience and results for your business.

Rules when you need them

Build time-bound campaigns or program ranking rules without the help of developers. Give product managers and merchandisers the ability to easily alter and optimize featured results and ranking expressions.

Get ultra-relevant results faster

Screenshot of predictive search examples. Accurate search results with artificial intelligence search engine by Coveo.

From query to results instantly

With your content unified in a single search index, you don’t have to depend on multiple systems and search engines to locate the best results. On one single track, your search picks up speed.

Easy configuration

Secure and multi-tenant, our platform is highly configurable, giving you the performance and scale you need without costly and time-consuming customization.

Smart access management

Manage permissions through the index based on access levels, not the content source. Use your channels however you want, not just for one type of user.

Integrations

Designed for scale

When you upgrade to personalized AI-powered search, you want it to work across all your platforms and content types. Coveo search layers over your existing systems, making your tech stack a whole lot smarter.

Frequently asked questions

Poor site search is a competitive disadvantage. People expect a much more intuitive and personalized experience. AI-powered site search uses the power of natural language understanding and machine learning to grasp the meaning and intent behind a person's query. Using that information, as well as other signals about a user's context and past behavior, that AI can predict the very best content and make recommendations that ensure better outcomes—all in seconds. Learn more about off-the-shelf AI.

Coveo search is a single, unified platform that uses applied AI to improve content findability and discovery at every touchpoint in a journey. That could be a unified site search experience, customer contact form, employee knowledge base, or even ecommerce. See how search enables integrated experiences.

 

Coveo provides a point-and-click interface and complete set of developer tools that enables you to easily index, rank, and present search results in an intuitive UI. It’s powered by AI and unifies content from 55+ indexable sources into a single index. It’s self-improving, too. See how enterprises deploy Coveo unified search.

The best approach to improving the relevance of search results is to build a single search index from structured and unstructured sources and enrich queries based on behavioral and contextual data. Examples of that data might be a user’s profile, past activity, or usage patterns from across similar user journeys. See how Coveo automatically improves search results.

The world’s best search experiences use machine learning technology that automatically learns from users what content is relevant based on a given person's context, behavior, and intent, and then applies those insights to personalize the experience. What does that personalization look like? It could be tailored content recommendations based on what a person has typed into a contact form. It could also be filtered product recommendations based on a customer’s purchase history and past activity. The possibilities are many. See how Coveo personalizes search engines.

Get intelligent and personalized cross-platform search

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