Elevate ServiceNow with AI Search and Generative Answers

You want your employees and customers to have seamless search experiences and their ability to quickly find answers is vital. But when information is scattered across multiple platforms, people are left buried in a sea of content that's inaccurate, outdated or just plain irrelevant. With Coveo for ServiceNow, you can ensure both employees and customers get what they need, when they need it, with the kind of personalized experience they expect. Using innovative AI, every user gets a tailored self-service journey based on who they are and what they're trying to achieve. Coveo analyzes interactions across workplace and customer facing applications to understand what information each person needs to solve problems faster and deliver better outcomes. And because it's built on now, Coveo delivers cross enterprise knowledge within your ServiceNow experience. Whether it's for internal teams or external users, this brings three sixty degree context to everyone without having to jump between systems. No new processes to learn, no steep overheads. With the right knowledge at their fingertips, your employees become more productive and your customers more empowered. That means faster resolutions, improved CSAT, higher case deflection, and fewer escalations. Help your employees and customers do more. Book a demo today and we'll show you the power of Coveo for ServiceNow.