High Tech
Drive high performance beyond the software
Accelerate and scale your most effective employee and customer experiences. With AI-powered relevance, remove friction and grow smartly.
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When your product evolves at lightning speed, expectations change just as fast. Meet the needs of your customers and employees by delivering relevant content and information to them in real time based on where they are in their journey or workflow, and across any technology.
With Coveo, bring AI-powered search and recommendations into your products, communities, CRM, and more – to make your systems work for your users, not the other way around.
When customers have an issue they come to our website or log in to our portal. By and large, they find a solution. My principal indicator of success is case deflection. Because of the subtlety of the data, I can put a dollar value on the amount of money we save through not having to manage cases – because self-service took care of it in advance.

KCS® is a service mark of the Consortium for Service Innovation™