Powering site search with Coveo machine learning has helped Formica Corp more effectively predict and respond to customer needs, and create a meaningfully better brand experience.
Amy Gath
Vice President, North America Marketing & Strategy, Formica
Over the past five years, our implementation of Coveo has, most critically, improved our customers’ support experience, contributed to an increase in engagement with our education offering, lifted our self-service rates and contributed to an improvement in Xero’s gross margin. Our goal is to continually improve. We want to provide a better customer support experience today than we did yesterday - and this technology will help us do that.
Nigel Piper
Executive General Manager, Customer Experience, Xero
Here’s just a peek at what you’ll gain…
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Join an exclusive community and learn from other like-minded Relevance Platform experts, get the latest tips and tricks
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Showcase you and your team’s positive impact to your wider organization, peers, customers, media and analysts
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Build your own personal brand and establish yourself as a forward thinking thought leader and industry expert
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Increase global awareness about your company’s brand, purpose and progress with Digital Experience Transformation and how it benefits your organization and customers
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Gain priority access to networking events, including industry and user conferences, insider knowledge on future product releases
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Shape the future of Coveo’s products and solutions with conversations that influence our strategic roadmap
Engagement opportunities that boost your reputation
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Media Opportunities where you can participate in one-on-one interviews with press, analysts, industry-shaping research organizations, and social media influencers
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Speaking Engagements to share your digital relevance experience journey success at sponsored industry events, webinars, and Coveo’s Relevance 360 conferences
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Success Stories as both written and video content that presents your team’s achievements in a professional, compelling story format
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Innovation Discussions and
Meet-ups where you can learn from other Coveo customers about their strategies, implementation projects and business impact results -
Customer Advisory Board and Technical Innovation Board where you can provide feedback on new products/solutions
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Beta Testing and Early Adopters Program participation to evaluate feature enhancements
TSIA
Coveo Customer Advocacy Program
Where Customer Advocates Become Industry Experts and Thought Leaders
Your innovation, success, and influence are worth celebrating. Join our exclusive community of impressive advocates to push your business (and career!) even further.
