Coveo Relevance Generative Answering
Enterprise Tested. Trusted. Ready.
The world's first Relevance AI Platform offering enterprise‑ready GenAI
Give your customers & employees accurate generated answers you can trust. Put all of your enterprise content to work by creating a single destination for search, answers, advice and conversations.
The "CIO Headaches" Coveo GenAI can cure
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Coveo creates an index of all your data (PDFs, HTML files, docs, you name it)
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Your user searches this index for an answer
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Coveo GenAI uses mature LLMs to identify relevant snippets in your documents
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An accurate, tailored answer is generated. Factual, up-to-date – complete with citations
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360° Security
- Stringent data security protocols (SOC 2 Type II, HIPAA, ISO...)
- Your data is not shared
- End users only have access to authorized information
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Automatic data freshness
- Updated data, all the time
- No need for manual updating
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No misinformation
- Prevent "hallucinations" by filtering irrelevant answers
- Only taps into most contextually relevant results
- Fact-check answers with links to the original sources
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Complete Personalization
- Best-in-class personalization algorithms
- Highly relevant answers
- Delivered in a human-like tone
Driving customer growth for 18+ years
This is what relevance can do
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Websites50% increase in website conversion rate
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Ecommerce10% increase in revenue per visit
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Service & Support21% increase in average case deflection
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Workplace45% decrease in time spent searching
