AI Search, Retrieval and Generative Answering built on AWS
Build smarter GenAI with Coveo and AWS
Coveo and AWS are trusted technology partners—uniting best-in-class AI search and generative capabilities with the scale and flexibility of the AWS ecosystem.
With 18+ years of platform deployments
Coveo AI powers the digital experience of the world’s most innovative brands - across website, workplace, service and commerce.
Leverage Coveo’s AI search, retrieval, and generative answering to build secure, scalable, and production-ready GenAI applications on AWS. With industry-leading search and retrieval, enterprise-grade security, and turnkey integrations, Coveo empowers AWS customers to build smarter, grounded, and business-ready generative or agentic experiences throughout every digital touchpoint – across your website, workplace, service and commerce solutions.
- Trusted enterprise retrieval: Built on Amazon Bedrock’s powerful foundation models with secure, permission-aware retrieval from Coveo—so generative outputs or agentic experiences are always grounded in enterprise-verified knowledge.
- Flexible integrations for every team: From fully managed GenAI applications to developer-friendly APIs, Coveo integrates natively into AWS Services to fit your architecture and accelerate time to value.
- Unified, secure knowledge across silos: Index and secure content from across your enterprise, ensuring all your AWS-powered apps deliver relevant, context-aware, and compliant answers—every time.
Flexible Deployment
Run managed, headless, or fully custom builds on AWS using SDKs, CLI tools, and open protocols. Deploy quickly while retaining full control over architecture and pipelines.
Composable APIs
Integrate search, retrieval, and RAG into any AWS-powered app with REST, GraphQL, and APIs. Extend capabilities with SDKs and pipeline controls for full customization.
Secure Data Connectivity
Connect directly to your data where it lives—no migrations required—and power GenAI tools, copilots, and chatbots with permission-aware retrieval and compliant access controls.
Search, Retrieval and Generative Answering
Scalable, One Platform
Smart Tuning & Reporting
Security and Governance
Build Flexibility
Search, Retrieval and Generative Answering
Grounded Generative AI, Ready for the Enterprise
- Enterprise-ready RAG (Retrieval-Augmented Generation): Coveo unifies enterprise data and feeds your generative applications only trusted, relevant information. The result: grounded answers powered by your corporate knowledge—accurate, secure, and context-aware.
- Out-of-the-box generative answering: Coveo Relevance Generative Answering (CRGA) delivers fully managed generative answers, grounded in Coveo’s industry-leading AI relevance and enterprise-grade retrieval.
Scalable, One Platform
Unified Search & Retrieval Platform
- One platform for all of your search and retrieval needs.
- Unified indexing across enterprise knowledge and product catalogues. The Coveo index connects to 100+ systems – wherever your data lives – with 30+ native and universal connectors.
- Deliver consistent, trusted answers across customer portals, agent workspaces, intranets, eCommerce sites, and custom chat interfaces—from a single intelligent index.
Smart Tuning & Reporting
Smarter AI, Proven Impact
- Coveo’s self-learning models continuously optimize relevance and ranking based on user behavior, without manual tuning, improving with every interaction.
- Identify content gaps, track engagement, deflection, and CX impact with real-time analytics, insights and business KPIs, built to demonstrate ROI from day one.
- No vector or ML expertise required with fully managed solutions.
Security and Governance
Security Built for the Enterprise
- Enterprise-grade security, document-level access grounded in your verified content. This ensures results are trimmed before a query is returned, and answers comply with user permissions and enterprise security policies.
- Designed to satisfy even the most stringent regulatory requirements.
Build Flexibility
Developer Ready
- Choose from fully managed GenAI applications like Coveo Relevance Generative Answering (CRGA) or custom solutions for developers with APIs.
- APIs available for Search, Retrieval and Answers to return context-rich, LLM-ready results that power high-quality, explainable answers.
$
0
M
Reduction in annual cost-to-serve
0
K
Cases avoided per year
Generative Answers
From pilot to production ready, Coveo Relevance Generative Answering (CRGA), a fully managed RAG solution that pairs enterprise-secure retrieval with leading LLMs to generate trusted, accurate responses out of the box.
Chatbot or AI Assistants
Power your chatbots with your enterprise-verified knowledge using Coveo’s Passage Retrieval API via Amazon AgentCore or Q Business—bringing high-precision, relevance-tuned results into your AI assistants for smarter, more helpful interactions.
Custom GenAI and Agentic Apps
From fully managed, out-of-the-box solutions to completely custom, developer-built experiences with APIs—Coveo supports the full spectrum. Coveo’s API Suite is built for flexible integration directly into Amazon plugins, Bedrock action groups, or via MCP Server.
Next
“We've relied on Coveo… which has really helped establish Salesforce in customer success. Specifically, as an industry leader.”
“In just one year, we saved 231,000 hours of productivity time for our employees.”
“We’re now up to a 31% decline in case submits for every 1,000 search sessions… Customers are just not going on to create cases after that. You really cannot overstate the impact.”
“If the user experience is the body and content is the blood, the Coveo platform is our central nervous system. We’ve become far more search-centric.”
“Coveo’s powering the search experience on our site in a powerful & impactful way… These capabilities really help guide customers no matter what their intent.”
“What sets Coveo apart is the relevancy, accuracy, and transparency of every answer.”
