Motorola Solutions Makes Every Interaction Count How relevance took center stage in their digital transformation initiatives

motorola-case-study-cover

Through customer surveys, Motorola Solutions realized the digital experiences on their 16 websites weren’t meeting customers’ expectations. Jon Rossman, Digital Experience Manager at Motorola Solutions, with multiple other stakeholders, jumped on a digital transformation journey to ensure every customer has the best digital experience.

Download the case study to learn more about Motorola Solutions' roadmap to relevance and how leveraging AI-powered search and recommendations enabled them to:

  • Deliver unified and personalized experiences to their customers, empowering them to self-serve effortlessly
  • Create a positive impact on eCommerce transactions and overall customer engagement
  • Increase successful outcomes from search journeys

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Creating contextually relevant digital experiences

Through customer surveys, Motorola Solutions realized the digital experiences on their 16 websites weren’t meeting customers’ expectations. Jon Rossman, Digital Experience Manager at Motorola Solutions, with multiple other stakeholders, jumped on a digital transformation journey to ensure every customer has the best digital experience.

Download the case study to learn more about Motorola Solutions' roadmap to relevance and how leveraging AI-powered search and recommendations enabled them to:

  • Deliver unified and personalized experiences to their customers, empowering them to self-serve effortlessly
  • Create a positive impact on eCommerce transactions and overall customer engagement
  • Increase successful outcomes from search journeys