Website Terms of Use

Acceptance of the Website Terms of Use

These website terms of use, together with any documents and/or additional terms they expressly incorporate by reference (the “Terms of Use”) constitute a legal agreement and are entered into by and between you and Coveo Solutions Inc, and its affiliates ("Coveo", "we," "us," "our"). The Terms of Use govern your access to and use, including any content, functionality, and services offered on Coveo’s websites (the "Website"). 

BY ACCESSING AND USING COVEO’S WEBSITE AND SERVICES, YOU ACCEPT AND AGREE TO BE BOUND AND COMPLY WITH THESE TERMS OF USE AND OUR PRIVACY POLICY, INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE, YOU MUST NOT ACCESS NOR USE COVEO WEBSITE AND SERVICES.

By using this Website, you represent and warrant that you are of legal age under applicable law to form a binding contract with Coveo and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Account Set-Up and Security

The Website may require user registration for which you might provide certain information about yourself. All registration information provided by you must be accurate up to date and complete and you shall maintain the accuracy of such information.

You are solely responsible for ensuring the confidentiality of your username and password.. You agree to notify us of any unauthorized access to or use of your username or password. We will not be held liable for any loss incurred as a result of an unauthorized use of your account or password. 

Content You Post

You may post text, feedback, photographs or other content (“Content”) on the Website. You can only post Content if you own the rights to that Content, or if the rights holder has given you permission to use it on the Website.

By posting Content on the Website, you grant us, our agents and licensees, an irrevocable, perpetual, worldwide, nonexclusive right and permission to copy, reproduce, store, transmit, publish, display, publicly perform, adapt, modify, create derivative works of, and otherwise use your Content. 

You understand and agree that you are fully responsible for any Content you submit and its accuracy. 

Coveo Connect and Partner Community

If you use Coveo Connect or the Partner Community (the “Community”), your first name, last name, and the company you work may be displayed while connecting with other Community users.

You acknowledge and agree that the Community are public spaces and that any Content you communicate in the Community may be seen and used by others users of the Website. IF YOU CHOOSE TO MAKE ANY OF YOUR PERSONAL OR CONFIDENTIAL INFORMATION OR OTHER CONTENT PUBLICLY AVAILABLE IN A COMMUNITY OR OTHERWISE ON THE WEBSITE, PLEASE NOTE THAT IT IS AT YOUR OWN RISK.

Your Use of the Website 

As a condition of your access and use of the Website, you shall not:

1. use the Website in a way that violates any applicable laws or regulations or for a purpose that is prohibited by these Terms of Use;
2. infringe on anyone’s rights;
3. interfere with the Website or any features on the Website;
4. involve, provide, or contribute any false, inaccurate, or misleading information;
5. impersonate or attempt to impersonate Coveo, a Coveo employee, another user, or any other person or entity;

If we determine, in our sole discretion, that you have acted inappropriately, we reserve the right to take down Content, terminate your account, prohibit you from using the Website, and take appropriate legal actions.

Intellectual Property Rights 

You understand and agree that the Website and its entire contents, features, and functionality, including, but not limited to, all information, software, code, data text, displays, graphics, photographs, images, video, audio, music, broadcast, design, presentation, website layout, selection, and arrangement, are owned by Coveo, its licensors, or other providers of such material and are protected in all forms by intellectual property or similar laws.

You are granted a limited license to use, reproduce and display the Website solely for your personal, non-commercial use, in order to learn more about Coveo services and functionalities. 

Coveo name, Coveo logo, and related slogans are trademarks of Coveo or its affiliates or licensors. You must not use such trademarks without the prior written permission of Coveo. Other third-party names, logos, product and service names, designs, images, and slogans mentioned, or which appear on this Website are the trademarks of their respective owners. Use of any such property, except as expressly authorized, shall constitute an infringement or violation of third-party rights.

Site Monitoring and Enforcement

Coveo has the right, in its sole discretion and without notice to remove or refuse to post on the Website any Content submitted by you and to take appropriate actions as Coveo deems necessary to comply with any applicable laws.

Third-Party Websites

For your convenience, this Website may provide links or pointers to third-party websites. We make no representations about any other websites and have no control over it. When you click on any of the third-party websites, the applicable terms and policies of such third-party apply.

Disclaimer of Warranties

The Website and its content is provided “AS IS” and “AS AVAILABLE” without warranty of any kind, either express or implied, that are not expressly stated herein. The duration of the statutory required warranties, if any, are hereby limited to the shortest period permitted by applicable laws. Additionally, Coveo does not make any warranties that the Website will be uninterrupted or error-free or free of viruses.

Limitation of Liability

EXCEPT WHERE SUCH EXCLUSIONS ARE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCE WILL COVEO NOR ITS AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, SUCCESSORS OR OTHER REPRESENTATIVES (THE “PARTIES”) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF DATA, COMPUTER FAILURE, OR VIOLATION OF YOUR RIGHTS BY ANY THIRD PARTY EVEN IF THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY UPON WHICH THE CLAIM IS BASED.

Modifications to the Terms of Use and to the Website

We reserve the right in our sole discretion to revise and update these Terms of Use from time to time. All modifications are effective immediately upon posting. You agree to periodically review the Terms of Use in order to be aware of such modifications. Your continued use shall be your acceptance of these.

The information and material on this Website, and the Website, may be changed, withdrawn, or terminated at any time in our sole discretion without notice. We will not be liable if, for any reason, all or any part of the Website is restricted to you or unavailable at any time or for any period.