Improving the Dealer Experience in

Manufacturing

Manufacturing Manufacturing
Manufacturing

Your dealers expect more than just high-quality manufactured goods delivered on time. They expect agile and cutting edge practices to meet their ever-evolving expectations of the products and the service they receive. As the industry evolves, customer experience will become a major competitive advantage for those that invest. It doesn't start on the production line. It starts with relevance.

problem - maze

ChallengeIt's difficult to find the right answers on your website

Content is spread between documentation sites, portals, tutorials and more. It's hard to find the content that will solve problems, creating an inefficient and frustrating experience for your website visitors and higher support costs for your organization.
solution - maze

SolutionsSimplify your digital experience with Self-Service

Remove the friction from your website with effortless self-service. Unify your content into one place and use machine learning to automatically personalize the content for each website visitor. Stay one step ahead with predictive content recommendations, all powered by AI.
Learn More
problem - maze

ChallengeYour online portal lags behind your dealers' expectations

When your dealers struggle, your brand struggles. Without a one-stop shop for content and information in your online portal, your dealers are not as effective, missing the mark on sales and customer service.
solution - maze

SolutionsImprove your Dealer Portal with personalized recommendations

Make your ordering, sales and communication processes more efficient by unifying your content and automatically personalizing it to dealers' needs. Coveo's Machine Learning will also automatically learn from your dealers' online behavior patterns to recommend content that meets their exact needs.
Learn More
problem - maze

ChallengeYour company's collective knowledge is trapped in silos

The future manufacturing industry leaders harness real-time data and rapidly changing customer expectations to create rapid product innovation and invest in next generation communication and collaboration systems. Are you falling behind?
solution - maze

SolutionsImprove communication and collaboration with AI-powered search

When your employees don't have to search through multiple applications to find the right files, they can easily access and share knowledge. Coveo's AI-powered search connects your digital ecosystem and uses machine learning to personalize the intranet experience for every employee. Your employees are in turn better able to collaborate and deliver innovative products to win your market.
Learn More

Coveo is here to help

Staying ahead of the competition in an ever-changing industry requires more than a quality product.

From helping customers find the right data every time, to giving your team deep insight into customer behaviour and usage patterns, Coveo is ready to help.

Speak to one of our representatives today!