AI-powered search for the manufacturing industry

Fuel your growth with an AI-powered relevance engine for your sales, distribution, dealer, and service channels. Help them find what they need - fast.

Innovate knowledge management in manufacturing with a relevance engine
Trusted by

Keep your employee and customer experiences humming


Keep your employee and customer experiences humming

Imagine if you could centralize access to your production knowledge, maintenance resources, and product catalog data – then let AI serve the most relevant content to each of your employees, customers, and partners.

Coveo’s relevance platform unifies your content through AI-powered search and lets you personalize discovery for all kinds of users.

  • Revolutionize every experience
    Using our AI-powered relevance engine, connect employees to the knowledge they need to innovate, sell, and serve in an Industry 4.0 world.
  • Bring on AI minus the heavy lift
    Quickly set up machine learning and deliver the most relevant content across every channel – from your employee intranets to your dealer portals.
  • Track progress and cost savings
    Keep tabs on the KPIs that matter most to you. Identify content knowledge gaps, measure conversions and case deflection, uncover product issues, and more.

AI-Powered Ecommerce

Consumerize your B2B experience

Consumerize your B2B experience with a B2B portal for manufacturers

Simplified product discovery

Let AI optimize your catalog discovery from intelligent search suggestions to dynamic filtering – even for millions of SKUs.

Seamless entitlement management

Show search results based on CRM product restrictions, so that each customer discovers the right products at the right prices.

Unified customer experiences

Simplify each customer interaction by giving them access to your product catalog, documentation, and support content within a single search box.

AI-Powered Service & Support

Fix issues faster and cut service costs

Keep your experiences in manufacturing customer service humming

Quick customer self-service

Empower customers to find answers on their own with AI-powered search, so uptime increases and truck rolls decrease.

Efficient dealer portals

Activate your sales network with an intelligent system that enriches dealer knowledge, drives self-service engagement, and kickstarts sales.

Faster agent assistance

Help agents connect customers to a resolution faster with unified access to product knowledge and AI-powered agent insights.

AI-Powered Workplace

Increase employee productivity

Increase employee productivity with a relevance engine in your manufacturing intranet software

A single source of truth

Centralize multi-layered knowledge systems, including procedures and manuals, without overhauling your technology stack.

Knowledge when you need it

Provide easy and timely access to the right resources for every side of your business – retail, wholesale, dealers, and more.

Faster onboarding and upskilling

Optimize employee time to proficiency and productivity with proactive AI-powered knowledge recommendations.

drift close

Hey 👋! Any questions? I can have a teammate jump in on chat right now!

drift bot