$1,500,000 per month. This is how much Tableau Software saved after using Coveo to power their self service search portal and deflecting cases from their contact center and customer support. To translate your support strategy into dollars requires first defining…

In brick-and-mortar stores, shoppers seek out knowledgeable sales associates for helpful, relevant suggestions. The catch is, of course, having a knowledgeable sales associate. A poor one will turn shoppers off, while a good one will lock them in.  To mirror…

At Coveo, we pride ourselves on providing challenges that meet our employees’ ambition and giving them the tools to ensure their success. Whether it be by providing a leadership program, career framework or paid hours dedicated to continuous education, we’ve…