Ashley Garst is the Senior Content Editor at Coveo. She has more than a decade of weaving words together and is a ninja editor, slicing extraneous prose like fat from a steak. A California native, when she’s not at work, she’s running in the hills of San Francisco, practicing her creative writing, or playing with her cats.
Search is search, right? Let’s rephrase: people are people, right? Except one person differs drastically from the next in so many ways. And because people are the ones doing the…
How do you choose between unified search and federated search? Well, imagine asking three friends for the best Italian food recipes. The first time you do, one friend offers magazine…
Changing agent behavior is hard. They’re only human, and humans enjoy consistency. But if you’re going to future-proof your company, change is a necessity. This means updating tools and processes—not…
Digital shopping isn’t what it used to be. As people increasingly turn to ecommerce channels, especially as a result of COVID-19, consumer expectations are rising—particularly for search relevance and customer…
The line between the digital and physical workplace continues to blur. Digital technology has become essential as the COVID-19 pandemic forced businesses to employ remote workers, and will continue to…
Employees are returning to physical offices after more than a year of Zoom meetings and the nine-to-five grind stretching into more of an all-day-and-night grind. This return is prompting both…
When it comes to improving ecommerce site search, marketers and website managers are often their own worst enemy. For a large website with thousands of visitors, even the most miniscule…
The consumer landscape is changing. Whether on the road and in need of directions, or at your desk trying to find information from last week’s meeting, you expect the services…