Customer Stories

Tableau Software saved up to $18M with its Coveo-powered customer self-service.

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It’s an AI-take-all economy. These companies are taking advantage of it.

  • Case Study video

    Empowering Digital Commerce Teams at Caleres

    Dan Cornwell is Director of eCommerce & Digital Experience at Caleres and explains how the company has partnered with Coveo for their re-platform project to focus on relevant, personalized, and smooth customer experiences, in a scalable and hands-off approach.

  • Case Study video

    Reducing Customer Effort & Support with Predictive Recommendations

    RingCentral Senior Director of Global Self-Service explains how and why his team was able to truly make every interaction both effortless and profitable for their millions of customers with Coveo AI-powered search and recommendations.

  • Case Study video

    Enabling Care with AI-Powered Search

    Find out how UW Health used the sunsetting of Google Search Appliance to improve the relevance of its intranet and deliver mission-critical relevance to thousands of employees on the intranet with Coveo.

Featured stories

  • Case Study

    Motorola Solutions Makes Every Interaction Count

    Through customer surveys, Motorola Solutions realized the digital experience on their 16 websites weren’t meeting customers’ expectations. Jon Rossman, Digital Experience Manager at Motorola Solutions, with multiple other stakeholders, jumped on a digital transformation journey to ensure every customer has the best digital experience.

  • Case Study

    Enabling Growth at Industry Leader Acuity Brands

    How a search-first approach transformed a complex catalog website into a growth engine in just five months.

  • Case Study

    Fasken, a Global Law Firm, Rebuilds Online Presence with AI Powered Search and Recommendations

    A complete website redesign and digital transformation initiative, supported by AI-powered search and recommendations, has enabled Fasken, a leading law firm in Canada, to offer a personalized end-to-end experience across every channel and device. Discover how Sid Lee, Sitecore and Coveo are working together to position Fasken as an industry leader.

Customers driving business results with AI