Caleres’ 140-year legacy is able to meet the changing demands of today’s digital customer by trading in manual indexing and recommendation rules with a self-optimizing technology stack from Coveo. They launched 13 sites in 18 months with enhanced product search and discovery, filtering, and ranking capabilities. Customers wanting to Buy Online, Pick Up In Store (BOPIS) now have the assurance that the results they see are relevant to their preferences and will be in-stock at their preferred location.

Case Study
5 min read
The Perfect Fit: AI Search Boosts Caleres's revenue by 21%
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↑21% YoY Revenue
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600,000+ Product SKUs
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13 Websites
Take a look inside
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How Caleres uses Coveo to reduce manual intervention and focus on site functionality.
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How upgraded facets empower customers to find the right product in seconds.
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How machine learning and product analytics boosted visits and order sizes.
