Enterprises are paying the price for AI that “wows”, but doesn’t deliver. See what to avoid – and what to adopt – to make AI actually pay off.
Mar 24, 2026
11:00 am EDT
Virtual Event
Speakers
Laurent Simoneau
CEO & Co-founder
Laurent Simoneau is Chief Executive Officer and co-founder of Coveo. Mr. Simoneau was previously President and Chief Technology Officer of Coveo from 2011 to 2025, and had also served as Chief Executive Officer from 2004 to 2011.
Prior to Coveo, Mr. Simoneau was Chief Technology Officer of Copernic, an early leader in desktop search, where he oversaw Copernic’s product strategy and directed the research and development of core technologies. Mr. Simoneau also served as Chief Operating Officer at Copernic during which he successfully orchestrated the spin-off of Copernic’s enterprise search software division in 2005 into what is now Coveo.
Mr. Simoneau holds a Master of Business Administration from the Université du Québec. Mr. Simoneau served on the board of directors of Qohash Inc., a data security software development company, until May 2023.
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Priscila Garcia
SVP, Global Account Management
Priscila Garcia is SVP of Global Account Management of Coveo. With over two decades of experience in enterprise software, Priscila has a proven track record of driving substantial growth while maintaining exceptional customer satisfaction. Prior to joining Coveo, Priscila worked at PTC overseeing a global book of business of more than $350m as well as leading new logo acquisition for the SLM International business. At ServiceMax, Priscila worked as the VP of Global Account Management at ServiceMax responsible for customer success, retention and expansion teams. Priscila’s earlier roles include leadership positions at GE Digital and Alfresco, where she honed her expertise in sales strategy, digital transformation and cross-cultural team leadership.
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AI you can't trust is expensive
AI doesn’t fail because it isn’t powerful enough. It fails when people stop trusting it.
Pilots get rolled back. Teams stop adopting it. And, leaders hesitate to put AI in front of real users.
But there are orgs out there who are seeing real ROI from AI. And you can be one of them.
Get insider info from the enterprises who know how to make AI pay off
At Relevance 360, you’ll learn:
What makes AI trustworthy, and what breaks it
The high price of skipping verified retrieval
Real examples of conversational & agentic AI that actually drive revenue
Why enterprise adoption stalls — and how to fix it
How companies are cutting costs with every resolved query