Hello everyone, and welcome to Relevance360. I'm Priscilla Garcia, SVP of Global Account Management and incoming Chief Customer Officer at Coveo. I'm thrilled you're joining us today. This is an exciting moment for every service and digital experience leader navigating the shift from AI experimentation to AI impact. Your customers now expect intelligent, conversational, personalized experiences at every digital touchpoint. Across industries, we're seeing the same pattern. Teams have piloted generative AI. They've tested chatbots. They've launched agentic assistance. And then reality sets in. In production. Inconsistent answers across channels. Hallucinations. IT identifying security risks. Rising case volumes. Pressure to prove ROI. The truth is simple. AI without trusted search and retrieval becomes a liability, not an advantage. Because large language models don't know your business. They only know what you retrieve for them securely in real time. If the right content isn't found, if permissions aren't respected, if relevance isn't precise, the experience breaks down, damaging trust and credibility. And that's why today matters. At Coveo, we believe unified trusted AI search and retrieval is the foundation of enterprise service transformation. When knowledge is unified across systems, when content permissions are enforced automatically, When generative answers are grounded in approved enterprise data. When every touchpoint taps into the same source of truth, service leaders don't just deploy AI. They increase self-service success. They deflect cases. They reduce time to resolution. They improve CSAT. And most importantly, they prove ROI. And digital leaders don't just sit back and check the AI box on their digital front door. They grow revenue through better product and content discovery. They reduce bounds and content gaps. They increase self-service success too and they build credibility with every interaction. That's what trusted AI search across conversational and agentic experiences is all about. As we get started, I want to make sure that you use the chat feature to interact live with other participants and our team, and the Q and A feature to send in any questions. These are easily accessed on the bottom of your screen. Also, we're recording the session. We'll send this to you so you can share it with your teams. Expect it in your inbox within twenty four hours. Your time is precious, so we've planned for a concise one hour session. Today's event is focused on two critical growth engines for the enterprise. Customer service and digital and website experience. You'll hear real stories from leaders who've moved beyond AI experimentation and into measurable outcomes. Over the next sessions, you'll hear from Deloitte, Lexmark, BMC, and UKG and learn how organizations unified fragmented knowledge without costly migration. How generative answering increased self-service success while maintaining trust. And how layered AI models optimize for revenue, engagement and case deflection simultaneously. How search has become the backbone of Agentic AI across commerce and service. And you'll see that this isn't about adding another tool. And one more special treat for you at the end. We will announce the twenty twenty six winners of the Coveo Relevance Awards, so be sure to stay tuned for that. Without further ado, let's dive into my conversations with our customers. They each bring different perspectives and experiences, but at the heart of their stories is real tangible outcomes for their organizations. Let's watch.