Generative Experiences for Commerce
Generative Answering to educate buyers
Deliver conversational experiences that are grounded in YOUR expertise and YOUR product catalog.
Relevance-Augmented RAG
Security Assurance
Dynamic Content Reformulation
Relevance-Augmented RAG
Not all RAG is created equal
Generate accurate and tailored answers with Coveo's strong search relevance. Our unique approach to Retrieval-Augmented Generation (RAG) identifies relevant snippets within your expert content, to ensure prompts sent to the LLM are grounded in relevance and hallucination-free.
Security Assurance
Your enterprise data requires the utmost security standards
Rest assured knowing Coveo is fortified with robust security measures. Securely index all your data, receive verifiable citations for each generated answer, and enjoy the confidence of trustworthy information with the ability to perform quick fact checks on original sources.
Dynamic Content Reformulation
Cater to HOW your customers learn, not only WHAT they learn
Empower customers to effortlessly adapt answers to suit their preferences. With a single click, they can change the formatting of answers from paragraphs to bullets or outline steps, plus use facet filtering to re-scope answers according to their need.
Don't get left behind. Coveo’s AI Guide for Search and Product Discovery unveils 12 powerful models, strategically built by Coveo's 250+ engineers to redefine every experience touchpoint of your customer journey.
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“With Coveo’s machine learning (ML), we’ve seen increases in all of our key metrics. For example, in the first few months of deployment, one of our brand sites saw a 25% improved conversion rate with search.”
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"We see the success in customer surveys where they rate the shopping experience as ‘Great’. And our customers tell us with their buying behavior. This past year, FleetPride.com sales grew more than 400%."
Search & Listings
Unified indexing and predictive search capabilities for product discovery.
Personalization
Personalized search results for new or anonymous visitors.
Recommendations
Based on real-time interactions to match each customers’ preference.
Merchandising and Insights
Intuitive controls simplify business tuning and facilitate site optimization.
AI,ML
Layers of powerful AI models that deliver an end-to-end shopper journey.
