Merchandising & Insights for Commerce
Tailor product discovery with intuitive merchandising controls
Empower your merchandising team to manage search, listing pages and recommendations with ease.
Make every decision and action easier to execute
Take complete control of your ecommerce site experience with the Coveo Merchandising Hub. Manage your product discovery process effortlessly. No IT support required. Quickly configure boost, bury, and pin rules for any search query with ease, and visualize the impact on product rankings instantly through an intuitive interface. Effortlessly create new listings or collection pages in just a few clicks, ideal for showcasing special promotions, seasonal selections, or themed assortments. Enjoy AI driven product rankings with the flexibility to fine tune results using customizable merchandising rules. Take your product recommendations to the next level with a wide selection of AI powered strategies. Choose the AI strategy that aligns with your objectives and then leverage our unique slot technology for unmatched flexibility and control. Effortlessly curate and manage product displays based on any attribute or custom rule. Monitor the performance of any KPI and make informed decisions with full transparency into search rankings. Understand why products are ranked in a specific position with detailed scoring for lexical matching, semantic understanding, behavioral AI, and merchandising rules. The Coveo Merchandising Hub makes every decision and action easier to execute.
Take full control of your site experience
Searchandise experiences with ease
Efficiently boost, bury & pin products, and schedule campaigns with our intuitive workflows and visual UI (no IT support required). Create a new listing page in the blink of an eye. And the best part? You can scale experiences across different branded sites, regions and languages in just a few clicks.

Speed launch and tailor strategies that boost AOV
Choose a recommendation strategy from a wide variety of AI models, then easily fine-tune the carousel. Need to pin a special promo item to the first slot? Done. Need to recommend more products from the same brand being viewed? Done. With our unique slot technology, merchandisers have full control and flexibility without having to rely on developer support.

Create the optimal navigation with AI and merchandised facets
Use a single intuitive UI that combines AI-powered and merchandiser-controlled facets for search and listing pages. Choose to pin and order facets for any search query or listing page then define candidate facets that AI will automatically select and rank based on relevance for a given search.

Build profit-maximizing experiences with the right data
Make informed decisions with full visibility into product ranking and performance metrics for search, listings and recommendations. Then with our unique multi-touch attribution modeling that considers the entire customer journey, identify which touchpoints truly influenced each add-to-cart.

What makes Coveo enterprise-ready
Operates with 5 nines uptime SLA.
Make every decision and action simpler to execute
Make every decision and action simpler to execute

How the most innovative digital workplaces use Coveo
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“With Coveo’s machine learning (ML), we’ve seen increases in all of our key metrics. For example, in the first few months of deployment, one of our brand sites saw a 25% improved conversion rate with search.”
Jessica FrameEcommerce Manager, Caleres -
“We see the success in customer surveys where they rate the shopping experience as ‘Great’. And our customers tell us with their buying behavior. This past year, FleetPride.com sales grew more than 400%.”
Darren TaylorSVP Marketing & Digital, FleetPride
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Tailor your merchandising with intuitive controls

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