AI-Powered Ecommerce

More relevance, more buying

Deliver intuitive search, relevant recommendations, and behavior-based personalization with AI on tap for every part of the shopper journey.

Ecommerce

Use Cases Power more purchases with search and recommendations that convert

  • B2C ecommerce

    Delight shoppers with the intuitive search experience they expect. Help them find the best products faster, even when they’re not sure what something is called or how to spell it. Plus, personalize the experience in real time with just a few clicks, so they discover the most relevant products, content, or recommendations tailored just for them.

  • B2B ecommerce

    Remove friction from your buyer’s search experience whether they’re looking to browse your catalog, quickly find a replacement part, or learn more about your products through rich content and videos. Automatically recommend products based on past purchases and propensity to buy again. Plus, let your search solution seamlessly manage entitlement pricing for each buying group at query time based on your ERP or CRM data.

  •  Find an intelligent commerce solution for your online marketplace

    Marketplace ecommerce

    Boost your marketplace performance with relevant search and personalized buying experiences. Use data from every interaction to fuel machine learning and display products they’re most likely to buy based on site behavior, their profile, similar users, and frequently added to cart.

Top Features

How your digital store can be so much more

  • Search

    Ecommerce search

    Make products easier to discover with predictive, typo-tolerant search suggestions and AI-powered relevance ranking.

  • Faceted Search

    Faceted search

    Let shoppers easily refine their product searches with dynamic faceting – from brand to size to price.

  • Content Personalization

    Personalized recommendations

    Tailor the experience and maximize cart value, even for first-time shoppers, with machine learning that recommends products based on in-session behavior.

Integrations

Coveo works with just about everything

You don’t need to overhaul your tech stack to connect customer data and benefit from AI. The Coveo Relevance Cloud™ works with the tools you already use. Plus, we partner with the best.

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