AI-Powered Omni-Channel Ecommerce Personalization
Our Omni-channel personalization tools powered by AI allow you to proactively engage with your shoppers at any point in their buyer journey
Use your customer data to create impactful omni-channel marketing personalization that helps visitors warm up to your brand. Take all your online, offline, or file-based data and put it to work for your B2B or B2C enterprise ecommerce store. You’ll create compelling personalizations across all customer touchpoints, while increasing lifetime values. ÂÂ
Drive customers to purchase using omni-channel customer engagement strategies
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Trigger personalized emails to engage with your customer
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With the power of Coveo AI, test and personalize your app experienceMobile app
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Personalize every element of your website to boost relevanceWebsite
- Create personalizations across the modern customer journey
Coveo is an open platform that enables brands to create a wide range of personalizations for multiple channels. Helping you connect and engage with customers at any point of their journey, offering a true omnichannel ecommerce solution. -
Serve personalizations on any channel
Use Coveo to serve experiences directly across the web and mobile. Use the Coveo API for mobile apps, push notifications, or in-store stock management for best in class omnichannel commerce delivery. - Securely unlock any service via API
Our integrations allow you to connect Coveo with any customer touchpoint, from ad servers through to call centers, in complete confidence. API tokens are never exposed.
- Link your systems
Coveo centralizes customer data from multiple sources, organizes it into dynamic segments, and enriches it with data science models to drive personalized, contextual content and offers. -
A team effort
Coveo is built for digital merchandising, optimization, and data science teams, with native integrations for marketers.
- Proven personalization techniques
Coveo provides proven personalization techniques that move the needle on your business goals, delivering uplifts in conversion rate, average order value, and more. -
Scalable out-of-the-box strategies
Coveo offers out-of-the-box personalization solutions which address specific industry use cases and meet real business needs at scale. Enterprise ecommerce ready. - Connect your channels
Make your website part of the omnichannel experience. Use onsite customer behavior to trigger timely, relevant experiences, push notifications, emails, and more. Give your customers a true omni-channel ecommerce experience.
- Understand your mobile shoppers
Get real-time behavioral and usage data from the mobile web with complete granularity. -
Mobile web product discovery
Get started with the fastest-growing channel. Implement a mobile discovery experience that boosts product visibility and delivers cross-channel impact. - Deliver stellar personalization on mobile apps
Coveo’s lightweight Android, and iOS SDKs enable technology teams to build and control in-app personalizations.
