Halfords accelerates customer centricity with powerful personalization

At a glance

  • UK's largest retailer of motoring and cycling products and services
  • Over 770 locations and 143 mobile services
  • 6 billion events captured per year

Personalization is critical to Halford’s ecommerce strategy

Due to the changing nature of both strategy and focus, the ecommerce and merchandising teams have been able to remain agile through the use of Coveo technology. From product recommendations to placements, trending carousels and weather personalizations, the user experience has been completely transformed.

Uncover how your business can utilize personalization and product recommendations to increase revenue per visit and conversion rate

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