AI Search and Generative Experiences for Enterprise Commerce
AI product discovery: More relevance for more revenue
Provide conversational, relevant and personalized shopper experiences at scale. Maximize business outcomes at every touchpoint.
Industry leaders transforming their commerce with AI
Search & Listings
Personalization
AI & ML Models
Recommendations
Merchandising & Insights
Generative Experiences
AI-powered experiences for B2B
- Improve product and part findability with Coveo's proprietary index. It supports customer-specific pricing, fitment requirements and complex catalogs.
- Increase online adoption through a seamless customer purchase and self-service support experience.
- Accelerate digital transformation with self-learning search and product advice with enterprise-ready relevance generative answering.
AI-powered experiences for B2C
- Manage complex requirements including multiple markets, broad catalogs that serve diverse shopper profiles, and unify commerce with transparency on in-store inventory availability.
- Personalize suggestions, product listings, search results and recommendations to match the intent of each shopper.
- Showcase your expert content or generate answers to shopper questions from recipes, how-tos or tutorials right alongside relevant products.
Coveo integrates with the leading ecommerce platforms
Our composable platform allows you to quickly build a high-performing search UI, recommendation carousel or listing page using an Atomic component library and dedicated APIs.
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“My team loves using Coveo’s Merchandising Hub, it’s powerful yet refreshingly simple to use.”
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"We see the success in customer surveys where they rate the shopping experience as ‘Great’. And our customers tell us with their buying behavior. This past year, FleetPride.com sales grew more than 400%."
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“Visitors using ML-powered site search are converting at a rate 20 to 25% higher than the average rate on the legacy platform.”
Frequently asked questions
Coveo prioritizes security with ISO 27001-inspired governance, CoBIT-informed maturity models, ISM3-defined security processes, and NIST-based measures. You have complete control over your data and what you share with Coveo, including managing indexed content and tracked interactions. Learn more.
Built for the enterprise, Coveo thrives on complexity, allowing seamless management of multiple brands, currencies, regions, 50+ languages, and 50+ markets within a single environment (with both local and global rules).
Coveo seamlessly integrates with leading commerce platforms such as SAP, Salesforce, and AppDirect. Our composable platform enables rapid development of high-performing search UIs, recommendation carousels, or listing pages using an Atomic component library and dedicated APIs. See all integrations
Coveo stands out as the only platform that can deliver individualized and connected experiences throughout your shoppers' journeys, online and offline, pre and post-purchase. This is achieved through a unified index that standardizes and centralizes data across four key lines of business: website, commerce, service, and workplace.
We provide comprehensive support for our enterprise customers, guiding them from research to implementation and ongoing optimization. Expect a dedicated account team for BVAs, legal reviews, enablement workshops, health checks, roadmap alignment, and any other necessities for your growth and success.
