Report 2019 Top Ten Best Web Support Sites Winner: Quest Software

ASP's annual Top Ten Best Web Support Sites competition recognizes the most innovative, effortless and efficient support sites. As a repeat winner, Quest Software shares how they tackled, their single largest support challenge this year: reducing the amount of cases created through their self-service site.
 
Learn how they overcame this challenge with cognitive search, while simultaneously increasing content and training consumption through AI-powered recommendations.
 
Read this report to learn more about their journey.

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ASP's annual Top Ten Best Web Support Sites competition recognizes the most innovative, effortless and efficient support sites. As a repeat winner, Quest Software shares how they tackled, their single largest support challenge this year: reducing the amount of cases created through their self-service site.
 
Learn how they overcame this challenge with cognitive search, while simultaneously increasing content and training consumption through AI-powered recommendations.
 
Read this report to learn more about their journey.