#1 Provider of Enterprise Cloud Data Management Solutions Boosts Case Deflection by 120%

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With a growing customer list, over 350 support engineers, and 11 contact centers that support 10 different languages, Informatica was in urgent need to enhance its self-service strategy in order to scale support operations. Read how they drastically improved their customer satisfaction with Coveo.
With a growing customer list, over 350 support engineers, and 11 contact centers that support 10 different languages, Informatica was in urgent need to enhance its self-service strategy in order to scale support operations. Read how they drastically improved their customer satisfaction with Coveo.