Unified Search: The AI Foundation Your Support Strategy Needs
Watch how Coveo transforms fragmented customer experiences into seamless, intelligent journeys. In this video, explore how AI delivers:
- Unified Search: One pane of glass across all content silos — knowledge bases, downloads, communities, and more.
- AI Recommendations: Personalized, dynamic suggestions based on behavior and user profiles, even before login.
- Generative Answers: Fast, accurate responses sourced directly from your indexed content — not hallucinated.
- Case Assist: Intelligent form completion and deflection options to speed up resolution or escalate smartly.
- Agent Enablement: Give your agents full context, KCS-ready tools, and AI-powered insights — all inside the CRM.
- AgentForce Integration: Automatically generate rich knowledge articles from real interactions and Slack swarms.
This is the future of relevance. See it in action — and imagine what it could do for your business.
In this series
5 MIN
Coveo Passage Retrieval API: Advanced Information Retrieval Demo
5 MIN
Coveo for Agentforce
3 MIN
Coveo for Salesforce B2B Commerce Cloud
2 MIN
Under the Hood with United Airlines
5 MIN
1:1 Personalization in Anonymous Sessions
7 MIN
Five Ways Search + AI = Better Customer Self-Service and Agent Experience with Coveo
3 MIN
Refine Search Result Relevance with Coveo’s Automatic Relevance Tuning Model
3 MIN
Improve Search Relevance with Coveo’s AI Query Suggestions
11 MIN
AI-powered Search Drives Engagement and Conversion with Coveo for Websites
4 MIN
4 Simple Steps to Search Setup with Coveo’s Relevance Generative Answering
5 MIN
Coveo for B2B Commerce
5 MIN
Coveo for SAP B2B Commerce
2 MIN
Help Customers Find the Right Products Fast with Coveo Commerce Search
13 MIN
Surcharge AI Agents with Coveo for Agentforce 2.0
11 MIN
Power End-to-End CX & EX with Coveo Relevance Generative AI
Watching
16 MIN
Unified Search: The AI Foundation Your Support Strategy Needs
