Coveo for Salesforce B2B Commerce helps businesses deliver frictionless buying experiences to business buyers by bridging the gap between their digital storefront and their community and service clouds. In this example, Coveo powers personalized product and content recommendations for a bike shop owner in Minneapolis, displaying relevant products and accessories based on previous purchases, buyers with similar behavior, or those in geographic locations. In order to support better buying decisions, they can also see recommended content from your service cloud, community cloud, or outside content source such as YouTube. Help your busy customers find what they're looking for quickly and easily thanks to Search powered by Coveo. Suggest results while they type and correct spelling errors. Customers can easily narrow down the search results thanks to intelligent filters that change based on what they're searching for. They can quickly view not only products, but related parts, previous orders, and relevant content such as knowledge articles and YouTube videos. Coveo's search and results pages can be customized using drag and drop functionalities, giving you full control over the look and feel of your digital storefront. And to keep the needs of your business in mind, you can set rules to boost products that deliver you more value. For example, boost featured products with higher margins or those with lower return rates to the top of the search results. As you capture more information on your customers' interests and purchases, make relevant recommendations for related products leveraging Coveo's machine learning technology. On the product detail page, you can recommend parts that are frequently bought together, Or, enable upsell opportunities with new products that they haven't seen before. Deliver world class intelligent shopping experiences with Coveo for Salesforce B2B Commerce.
Coveo for Salesforce B2B Commerce Cloud
Coveo for Salesforce B2B Commerce helps businesses deliver self-service buying experiences to business buyers by providing relevance and personalization powered by unified content and AI-Powered search and recommendations.
In this quick demo, learn about Coveo’s features for:
- Unified content & product data
- Query suggestions
- Intelligent filters & facets
- Automatic relevance tuning machine learning technology
- Admin console Intelligent merchandising
- Relevant cross-sell and up-sell recommendations powered by machine learning
In this series

7 MIN
Using Coveo Search Agent for Conversational Experiences

5 MIN
Coveo Passage Retrieval API: Advanced Information Retrieval Demo

5 MIN
Coveo for Agentforce

Watching
3 MIN
Coveo for Salesforce B2B Commerce Cloud

2 MIN
Under the Hood with United Airlines

5 MIN
1:1 Personalization in Anonymous Sessions

7 MIN
Five Ways Search + AI = Better Customer Self-Service and Agent Experience with Coveo

3 MIN
Refine Search Result Relevance with Coveo’s Automatic Relevance Tuning Model

3 MIN
Improve Search Relevance with Coveo’s AI Query Suggestions

11 MIN
AI-powered Search Drives Engagement and Conversion with Coveo for Websites

4 MIN
4 Simple Steps to Search Setup with Coveo’s Relevance Generative Answering

5 MIN
Coveo for B2B Commerce

5 MIN
Coveo for SAP B2B Commerce

2 MIN
Help Customers Find the Right Products Fast with Coveo Commerce Search

13 MIN
Surcharge AI Agents with Coveo for Agentforce 2.0

11 MIN
Power End-to-End CX & EX with Coveo Relevance Generative AI

16 MIN
Unified Search: The AI Foundation Your Support Strategy Needs
Next
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Make every experience relevant with Coveo

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