Session # 1 : Service

Olivier Bonneau

Product Manager, Service

David Attalah

David Attalah - Product Manager, Service

Taking customer service to new heights requires adapting to ever-changing business needs and making the most out of your self-service technology. Join us as we showcase our powerful no-code tools that allow you to build, customize, and launch service components - unlocking the full potential of service innovation.

Session # 3 : Ecommerce

Olivier Tetu

Product Manager Commerce ML & Analytics

Anthony Delage

Group PM, Commerce

Our latest AI innovations can now power even more relevant shopper and buyer experiences for your site. Join us as we showcase how you can flexibly deploy badging strategies across any listing page, cart page or recommendation carousel and modify all aspects of the placement design and behavior - right within the merchandising hub.

Session # 2 : Workplace

Juanita Olguin

Senior Director Marketing, Coveo

Mukulika Dey

Product Manager

Employees should be empowered, not slowed down by tech stacks. A unified approach to enterprise architecture is just the first step. Join us as we showcase the new improvements to our platform that decrease content silos with minimal effort while increasing knowledge sharing and efficiency across your enterprise.

Session # 4 : Website

Seher Samnani

Senior Product Marketing Manager- Platform

Victoria Paskannya

Product Manager

Creating an intuitive digital experience requires powerful UI and AI capabilities, but shouldn’t require extensive resourcing and manual tuning. Join us as we showcase the innovative platform features that help extend the value of your DXPs and provide seamless site search experiences at scale.