Coveo for Salesforce

AI-powered search inside Service Cloud, Community Cloud, Sales Cloud, B2B Commerce Cloud and the Salesforce Platform

Winter '20 Release

AI-Powered Search & Recommendations Inside Salesforce

Deliver the most relevant content to your customers, partners and employees, whether to improve sales conversions, boost case deflection, or maximize agent productivity.

Coveo is 100% Lightning Ready

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Overview of Coveo for Salesforce

A native integration to Salesforce and a 100% cloud, SaaS-based product, Coveo for Salesforce offers easy-to-use Lightning components across Salesforce Clouds to help personalize digital experiences for your customers and employees.

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Delivering AI-Powered Search and Relevance to 300+ Global Customers

Coveo is the brain behind the search engine. It provides our agents and partners with the right information at the right time.

Jasmin Boudreau
Business Lead

Coveo’s Underlying Technology

Machine Learning

Driven by rich usage analytics, Coveo Machine Learning recommends content that your customers, employees and partners are most likely to need next, based on what has worked for others.

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Machine Learning Cycle

Intuitive Search Interface

Easily deploy and customize a feature-rich, client-side search interface in any web page, application, or standalone site to surface results from a Coveo Cloud index.

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Intuitive Search Page

Powerful Usage Analytics

With rich usage analytics, you have all the information you need to understand user behavior and identify what content is needed to fill content gaps.

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KCS® Aligned Product

Coveo is proud to be a KCS v5 and v6 Aligned product with more than 75 KCS certified employees.

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KCS Aligned V6

Find the Coveo for Salesforce edition that's right for your business

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Salesforce Editions

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behind Coveo for Salesforce

More than 40 Salesforce Implementation Partners

Coveo is Proud to be an Official Salesforce Partner

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