Be Relevant

360° relevance across Websites, Ecommerce, Service, and the Workplace. Every search, recommendation, and interaction made better.

Tailoring millions of interactions for innovative brands worldwide

We help businesses deliver the relevant experiences people expect

Transform the outcome of every interaction

With the Coveo Relevance CloudTM, relevant search is just the beginning.
Harness self-optimizing AI that learns from every click and query, at every touchpoint. So you can deliver experiences that get better and better, notice search relevance from Day 1, and scale to full 360° Relevance.

Explore the platform

Make every digital experience relevant

  • Every click and query tells you what a customer wants. Serve up relevant product results, and tailored product and content recommendations, that they’ll want to 'add to cart'.

    • Search & Discovery
    • Real-Time Recommendations
    • Behavior-Based Personalization
    See ecommerce solutions
  • Connect each customer to the most relevant answers faster, with AI-powered customer self-service and AI-assisted agent responses.

    • Search & Question-Answering
    • Case Deflection & Case Assist
    • Chatbot Intelligence
    See service solutions
  • Give every employee the information and support they need. Make knowledge easily accessible and tailored to each person, wherever they work.

    • Intelligent Help Desks
    • AI-Assisted Discovery
    • Knowledge Management
    See workplace solutions
  • Help each website visitor find what they need effortlessly, so that they engage, learn, and convert more.

    • Self-Learning Search
    • Personalized Content Discovery
    • Partner & Dealer Portals
    See website solutions

This is what relevance can do

  • Websites

    55%

    search and visit success rate

  • Ecommerce

    25%

    average revenue per visit

  • Service & Support

    80%

    average case deflection

  • Workplace

    70%

    average clickthrough rate

*Average improvement seen by Coveo Customers

Platform Built for developer success

From deploying a search box with a few lines of code to integrating recommendations and personalization across the enterprise, Coveo makes it easy to apply AI to drive up relevance.

Out-of-the-box AI

Our machine learning models are ready to use and tuned for your most important use cases. Connect, set, and put them to work.

Cloud agility, global scale

Loads of queries? Data residency needs? No problem. Coveo's multi-tenant cloud platform has you covered.

Dev-friendly connectors & APIs

Coveo scores high marks for how we make things work, from drag-and-drop UI customizations to headless APIs and more.

 

Resources Your path to 360° relevance

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Gatner
Report

Gartner Magic Quadrant for Insight Engines

Coveo Named a Leader 4 Years in a Row

Read the report 
Report

Relevance Report 2021: Customer Service

Read the report 
Report

Forrester Wave™: Cognitive Search, Q2 2019

Read the report 
Report

Forrester Wave™: Journey Orchestration Platforms, Q2 2020

Read the report