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Apr 24, 2018

AI-Powered Search for Sitecore

Webinar

Personalize your website visitors’ experiences on Sitecore - automatically. Harness the power of AI to deliver personalized and relevant content to every visitor every time.

This live 45-minute webinar will walk through the key capabilities of Coveo for Sitecore, as well as a live Q and A session with our AI-powered search experts.

Apr 25, 2018

How to Use Your GSA Project to Build a Foundation for Innovation

Webinar

Don’t miss out on delivering groundbreaking innovation by holding yourself back with a like-for-like replacement of your GSA solution. Creating relevant and personalized digital experiences is not only possible, but also necessary to achieve your future strategic goals. The choices you make with your GSA replacement could end up holding your team back. During this webinar, we’ll show you how to avoid this situation.

Apr 25, 2018

AI-Powered Search for Salesforce

Webinar

Empower your customers to self-serve and give your agents and support engineers immediate access to all the content they need, wherever it resides.

Join us for this live 45 minute tour through our offerings for self-service and customer support and how to get the metrics you need to create a virtuous cycle of improvement.

Apr 26, 2018

Building a Foundation for Transformative Self-Service

Webinar

Attend this prescriptive session hosted by TSIA Judith Platz and Coveo's Jennifer MacIntosh which will outline vital steps that you can undertake to transform your self-service strategy and understand the true value it is having on your business.

Apr 26, 2018

Salesforce NYC World Tour

New-York City, NY

Join Coveo in New-York City to find out how we could help you deliver relevant and effortless support experiences for your customers and agents, right inside Salesforce.

Apr 26, 2018

Valtech Innovation Lab

Toronto

Join Coveo and Valtech to learn how your organization can get started with AI. Coveo's star Solution Engineer, Paul Sheridan, will share his perspective on how AI is changing the customer experience game!

May 3, 2018

Salesforce Wolrd Tour After Party with Coveo and Accenture

Toronto

We are proud to host an evening of cocktails and appetizers, to follow the Salesforce World Tour Toronto.

Mingle with Coveo experts and industry leaders to learn how you can take advantage of AI-powered search to create an intelligent customer experience and support strategy on top of your Salesforce platform.

May 9, 2018

Innovation Exchange: Building a Foundation for Transformative Self-Service

Webinar

Join this upcoming webinar with Director's Club to learn how to build your roadmap towards more relevant and transformative support experiences across the customer journey.

May 7-9, 2018

TSW Spring

San Diego, California

Join Coveo in San Diego to find out how intelligent search can help you drive effortless experiences for your customers and support teams by empowering them with the best insights.

May 10, 2018

KCS v6 Roundtable

Webinar

Join us for our monthly KCS® Roundtable where Laurel Poertner, Director of Education Services and a certified KCS v6 Trainer, will discuss strategies, tactics and best practices at each of the key milestones along the KCS journey.

May 14, 2018

AGCCP Conference

Denver

Join Coveo at the Association of Government Contact Center Professionals hosted by Denver 311.

Jun 4, 2018

Basic Analytics Training

San Francisco

Get an overview of the Coveo Platform’s usage analytics tools. Gain an in-depth understanding of your visitors and the features you can then use to act on these insights.

Jun 4, 2018

Coveo Cloud Platform Administration Training

San Francisco

Learn the tools and technologies that define the Coveo Platform. Understand unified indexing and the components of a Coveo item. Configure indexing pipelines to integrate with the Coveo index. Class will include an optional certification and run two and a half days.

Jun 4, 2018

Coveo Knowledge-Centered Service (KCS®) v6 Practices

San Francisco

The Coveo KCS® v6 Practices workshop is a class designed to teach participants about the Knowledge-Centered Service methodology with an optional certification exam at the end. This methodology was developed through the collective experience of members of the Consortium for Service Innovation. An optional certification exam will follow the 2.5 day workshop.

Jun 4, 2018

Intermediate Analytics Training

San Francisco

Gain in-depth insights on how to improve Self-Service success by identifying, interpreting and fixing Content Gaps. This class will start at 3:00pm on Monday, June 4 and run until noon on Tuesday, June 5.

Jun 5, 2018

Advanced Analytics for Coveo Machine Learning Training

San Francisco

This class will provide you with in-depth information on how to set-up, maintain and analyze Coveo Machine Learning models to significantly improve user relevance and success with Coveo. This class will start at 1:00pm on Tuesday, June 5 and continue on Wednesday, June 6 from 8:30 am – 12:00 pm.

Jun 7, 2018

Coveo Impact Hackathon

San Francisco

Join your peers in an exciting full day Hackathon, where you’ll take all the great capabilities of Coveo, and race against the clock to build something special. You might even have a chance to showcase your results to other Impact attendees! Admission is free with your Impact registration.

Jun 6-8, 2018

Coveo Impact 2018

San Francisco, CA

Join us for Coveo Impact 2018 - a global gathering of Coveo customers, partners and industry leaders.

Jun 14-15, 2018

Texas Dreamin'

Austin, TX

Join the Coveo team in Austin to find out how you can harness the power of AI-Powered search right inside your Salesforce Community and start delivering relevant experiences to your users, for free.

Jun 18-20, 2018

Coveo for Sitecore Developer Training

Quebec City, Canada

Sign up today and learn how to create compelling search-driven experiences using Coveo tools embedded within the Sitecore platform. This course is specially designed for Sitecore developers.

Oct 15-17, 2018

TSW Fall

Las Vegas, Nevada

Join Coveo in Las Vegas to find out how intelligent search can help you drive effortless experiences for your customers and support teams by empowering them with the best insights.

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