Digital customer experience is becoming a definitive competitive advantage. And GenAI is at the heart of evolving these customer expectations — with 89% of executives deeming AI and GenAI crucial for 2024.

GenAI not only transforms how customers engage with your content, but also enhances the entire user journey, enabling personalization at scale. This evolution starts with the basics of search relevance.

Watch this session to:

• Gain valuable insights into the challenges and opportunities around GenAI, and the importance of search
• Drive an end-to-end digital customer experience with AI Search, Recommendations, Personalization and Generative Answering
• See a live demo of Coveo’s AI platform, including how Relevance Generative Answering is changing the game for customer self-service.