New in Coveo: Service Solutions That Read And Sort All Interactions

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Kickstart your business with the ability to meet consumer demands and expectations. In this webinar, you’ll see the new capabilities to help your business create more relevant Commerce, Service, and Workplace experiences.

Managing a website's ‘customer experience' used to be complicated.
With the new capabilities of Coveo’s Service solutions, you can improve your website's customer experience like never before with unified chatbot intelligence, improved agent experience, and streamlined case creations.

Imagine AI that can keep your data up-to-date and actionable. Now imagine what you could do if that AI works for you, creating an amazing customer service experience?

Join our Product Management team to get a demo of the new features, and ask your questions directly to them. You’ll get to witness first-hand the new capabilities, including:

Coveo for Salesforce: The Summer 2020 release of Coveo for Salesforce includes an upgraded agent experience and new functionality to make the customer service experience more effortless.
Chatbots: Make your chatbot smarter, and more likely to solve cases, by accessing content from anywhere through Coveo.
Intelligent Case Assist: Simplify the case creation process with less effort from your customers, and less work for your agents. Get smart with your Case Assist with the new enhancements in Salesforce Einstein Bot.

Customer Self-Service is not linear. Your customers may start at chatbot or your community. The experiences you provide need to match where your customers come from.