Learning Series:

Optimizing Relevance Tuning: Part 2

Duration: 60 minutes

Presented by:

Mathieu Lavoie- Sabourin

Customer Success Manager

Coveo

Liudmila Mkhitarova

Customer Success Manager

Join us for another Learning Series webinar that takes aim at tuning your Coveo solutions to deliver optimal performance and drive engaging and end-user experiences from the moment you take your solution live! 

Part 2: Tuning your Insight Panel and Case Creation Interface

In this session, you will learn more about:

  • The Support journey and how Coveo can assist throughout
  • How Context Keys work and what they are used for
  • Query Expressions and how we utilize Context to drive relevance in Case Deflection and Insight Panel interfaces

Missed Part 1? We talked about Relevance Tuning for Advanced Enterprise Search. Watch the recording here.

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