On-Demand Webinar
How AI-Assisted Self-Service Can Transform Your CX
Our panel of NICE, Coveo, and Boost.ai experts will discuss how AI-assisted self-service can enrich customer interactions.
In this webcast, we will cover these fundamental points:
- Why AI management is knowledge management
- Key elements to address before implementing genAI
- How search plus genAI delivers the best customer experiences
- AI's role in CX: triumphs, traps, real-world cases, and expert tips