On-Demand Webinar

How AI-Assisted Self-Service Can Transform Your CX

Our panel of NICE, Coveo, and Boost.ai experts will discuss how AI-assisted self-service can enrich customer interactions.

In this webcast, we will cover these fundamental points:

  • Why AI management is knowledge management
  • Key elements to address before implementing genAI
  • How search plus genAI delivers the best customer experiences
  • AI's role in CX: triumphs, traps, real-world cases, and expert tips
On-Demand Webinar

How AI-Assisted Self-Service Can Transform Your CX

Our panel of NICE, Coveo, and Boost.ai experts will discuss how AI-assisted self-service can enrich customer interactions.

In this webcast, we will cover these fundamental points:

  • Why AI management is knowledge management
  • Key elements to address before implementing genAI
  • How search plus genAI delivers the best customer experiences
  • AI's role in CX: triumphs, traps, real-world cases, and expert tips
Register to watch the video
Our Speakers :
Bonnie Chase
Senior Director, Service Marketing
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Elizabeth Tobey
Head of Marketing, Digital and AI, NICE
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Chase Tarkenton
SVP & GM - North America, Boost.ai
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