Impact To-Go Series:

Demystifying Coveo Machine Learning

Duration: 47 min

Ben Hong

Director, Customer Success at Coveo

Machine learning is complex and difficult for most companies to grasp, much less apply. As a result, big data is left unused, the customer journey remains a black hole and delivering relevant experiences becomes impossible.

In this webinar, we will demonstrate the value of Coveo Machine Learning™, how Coveo customers leverage machine learning today, and how it can significantly impact business results. Learn the basics of machine learning and critical key concepts that will enable your organization to:

  • Automatically tune search results to offer a personalized customer experience
  • Make contextually relevant recommendations to increase engagement and influence purchase decisions
  • Understand your usage analytics, gain valuable insight from your data and make informed strategic decisions