Part 3: Machine Learning That Searches in a New Way

Overview

Chapters

Transcript

A poor search experience leads visitors away to competitors.

When search results are random and irrelevant, we neglect our users and leave money on the table.

You know your customer’s experience is the point of entry into your brand. So, start by showing them relevant results that builds trust and drive sales.

Smart businesses know that an incredible customer journey allows customers to find what they need quickly and easily. A journey that’s customized for them and delivers the kind of experience that makes their day better.

Join Part 3 of our webinar to start making your search a comprehensive one.

You can create a search so seamless that everyone on your site has an amazing experience – while remaining unaware of AI’s existence.

Whether you’re building a brand new website or doubling down on making the most of your existing content, AI-powered search can immediately impact your users’ experience.

For the final webinar of our three-part Learning Series, see how machine learning cross-analyzes hundreds of thousands of resources simultaneously to find what you need within seconds.

We’ll focus on two machine learning models that specialize in taking your search experience to the next level:

Dynamic Navigation Experience (DNE)and Recommendations

Join us and learn how to:

Enrich user navigation using DNE
Increase relevance with recommendations
Deploy these machine learning models to enhance your users’ search experience

Search in a smarter way with Coveo.

Note: The first two sessions of this Learning Series explained the foundations of the Coveo cloud platform, with a focus on Query Pipelines and Usage Analytics. We also discussed how to provide information to your users based on their context and gather insights on how they behave with your search solution. Need a quick recap?

In Part 1, we covered how to activate and test Query Suggest (QS) and Automatic Relevance Tuning (ART) machine learning models enabled in your Coveo platform.

Watch the Part 1 webinar recording.(Link to Part 1)

If you missed Part 2, we took a deeper dive on Context and the Machine Learning Query Suggest and Detailed Summary Usage Analytics report templates.

Watch the Part 2 webinar recording.(Link to part 2)