Becoming Relevant: An intro to the Coveo Relevance Maturity Model

Duration: 36 min

Relevance is the currency of the digital age. Your customers, partners and employees expect personalized, contextual and pertinent information when interacting with your brand. Increasing your level of relevancy will help them make better, more informed, purchasing and processing decisions.

But how do you know how relevant you are? The Coveo Relevance Maturity Model™ is your tool to identify what level of relevance maturity you are at today, where you could be, and what you need to do to get there.

Watch this webinar replay to learn:

  • The need for a relevance maturity model
  • The level of relevance you’re currently at and what that means for your business
  • Actionable steps to increase your level of maturity and positively impact your bottom line

Presented by:

  • Louis Têtu

    Chairman and CEO

    Louis Têtu is Chairman and Chief Executive Officer of Coveo. Prior to Coveo, Louis co-founded Taleo Corporation, the leading international provider of cloud software for talent and human capital management, acquired by Oracle for $1.9B in 2012. Louis held the position of Chief Executive Officer and Chairman of the Board of Directors from the company’s inception in 1999 through 2007. Taleo was recognized as the 11th fastest growing technology company in the United States within the Deloitte Technology Fast 500 in 2004, and in 2005 it was the only software company among the Inc. 500 winners to issue an Initial Public Offering.

    Prior to Taleo, Louis was President of Baan SCS, the supply-chain management solutions group of Baan, a global enterprise software company with more than 5,000 employees. This followed Baan’s acquisition of Berclain Group inc., which he co-founded in 1989 and where he served as president until 1996. Louis is an Engineering graduate from Laval University of Canada in 1985 and in 1997 was honored by Laval for his outstanding social contributions and business achievements. He also received the 2006 Ernst & Young Entrepreneur of The Year award in the Technology and Communication category.

    Louis is also Chairman of the Board of PetalMD, a developer of social platforms for the medical sector, and serves on the Board of the Quebec City international airport authority. Louis is involved in private equity within technology, infrastructure projects within emerging countries, education and high school reinsertion for children from financially challenged families. Outside of his professional career, Louis is a commercially licensed helicopter pilot, a skier, a wine and travel enthusiast, and lives in Quebec with his wife and their three children.