On-Demand Webinar

5 Ways to Upskill Your Agents with Search

Duration: 55 min

Presented by:

Stan Schroter

Sr Sales Engineer at Coveo

Tucker Hall

Director, Product Marketing at Coveo

Watch this webinar to learn the five ways search can upskill your agents, make them great at their job, and boost contact center performance. Using real-world examples and live demos, this webinar explores how unified, proactive search can transform your contact center. You will learn:

  • Why great search makes great support agents, which keeps your customers happy & satisfied
  • How you can empower your L1 agents to perform like an L2 agents
  • How unified, proactive search can transform your contact center like it has for companies including Logitech, and Salesforce.

Discover the search technologies that are reshaping contact centers at the world’s most innovative companies!