On-Demand Webinar
2024 B2B eCommerce Webinar: Strategies for Digital Success
Key takeaways from the webinar include:
- Focus on Profitability: Understand the shift from revenue growth to enhancing profitability, emphasizing customer retention and maximizing the value of existing customers.
- Technological Advancements: Learn about the crucial investments in eCommerce platforms, Order Management Systems, and multi-channel integrations for creating a seamless, omnichannel buying experience.
- AI and Customer Experience: Discover how AI-driven tools for site search and customer service are transforming the B2B buying journey, making it easier and more efficient for customers to find and purchase products.