Title: Chamberlain Group’s Unified CX Approach Across Commerce & Support

Day and time: Tuesday, June 4 at 11:30am - 12:00pm ET

Speakers: Meghan Ristau, Digital Product Manager, Chamberlain Group, LLC
Jason Fernandes, Senior Product Manager, Commerce, Coveo

Session info: Chamberlain’s strategy is to meet the customer where they are at on their journey. Whether that is empowering them to quickly find a replacement part from their support portal or enabling them to quickly get questions answered when looking to make an online purchase. Join this 20-minute session as they share their innovative strides and use of Coveo AI search with SAP Commerce to enhance the overall customer experience and streamline purchase journeys.