Case Study

5 min read

How FleetPride created a digital-first B2B journey with Coveo AI

  • 1+ million Product SKUs
  • 400+ Trusted brands
  • 4,000+ Employees

Take a look inside

  • Predictive typing and typo tolerance  made the search function more intuitive while surfacing results much faster.

    How the new B2B ecommerce platform empowered customers to find their own parts and get answers, so that service center staff could focus on customers instead of searching inventory. (Page 6)

  • Create a personalized customer experience with Coveo’s AI-driven search.

    How Coveo’s AI-driven search uses machine learning to create a personalized customer experience and help them find the parts they need. (Page 9)

  • Predictive typing and typo balance.

    How predictive typing and typo balance in the search bar improved customer experience on mobile and desktop platforms. (Page 12)

Predictive typing and typo tolerance  made the search function more intuitive while surfacing results much faster.
Create a personalized customer experience with Coveo’s AI-driven search.
Predictive typing and typo balance.
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