Away resorts providing personalized 1:1 experiences at scale

At a glance

1972 Founded
120+ stores in the UK

Using data to understand their customers is critical to Away Resorts strategy

The team has been working with Coveo to deliver timely and relevant experiences to each and every customer ensuring they are living their brand vision with each and every interaction.

The ability to tailor messaging and content to each visitor is such an important part of our brand strategy. Through the use of Coveo we’ve been able to differentiate the experience our valued customers have, with product recommendations, social proof, scalable content placements and many more.

Jamie Griffin

Digital Marketing Manager

Away resorts providing personalized 1:1 experiences at scale

Solutions

Industry

At a glance

Using data to understand their customers is critical to Away Resorts strategy

Uncover how Away Resorts managed to increase revenue per visit and the techniques they used to ensure that visitors never missed out on a great deal