Intelligent Search

Great search results with relevance on Day 1

AI-powered search connects people to the most relevant information, insights, and answers, every time.

Intelligent Search
Overview

Find it faster with Coveo

Overview

Find it faster with Coveo

Imagine if every search yielded the right answer, even across multiple content and information types. Coveo’s intelligent search engine is designed to automatically detect intent so that user queries yield relevant results.

Surface content wherever it lives

One index, multiple sources

As your business grows, so does your content. Improve its discoverability by centralizing access to your websites, knowledge bases, and catalogs through one intelligent index.

Every type of content

No matter the file type or format – structured or unstructured – Coveo intelligent search indexes your content making it a breeze to locate.

Cross-platform compatibility

Enhance your search everywhere – from your website and customer-facing channels to enterprise search in internal portals and CRM software.

Better accuracy and relevance

Enriched intent detection

Users might not always know the best words to search, but with Coveo, they don’t need to. Our search platform understands intent in language and behavior.

Automatic re-ranking

While basic search matches keywords to text in an index, AI-powered search considers multiple dimensions. Result rankings depend on previous actions and context, not just the typed query.

Question answering

Type a question and get the answer. Our intelligent search extracts the answers people need to help them be on their way sooner.

Dynamic facets and filtering

Let facets automatically adjust to each query, classifying, reordering, and removing irrelevant filters while allowing users to further narrow their results.

Optimize automatically or on command

Machine learning

From query suggestions to result rankings, there’s a machine learning algorithm for that. Train a model. Set it. And watch relevance and findability constantly improve.

Text preprocessing

Save time and effort by automating the removal of stop words and the generation of synonyms. That way people can search as people do and still get accurate results quickly.

Search testing

Want to see which configuration works best? Set one variant up against another to verify which level of tuning provides the best experience and results for your business.

Rules when you need them

Build time-bound campaigns or program ranking rules without the help of developers. Give product managers and merchandisers the ability to easily alter and optimize featured results and ranking expressions.

Get ultra-relevant results faster

From query to results instantly

With your content unified in a single index, you don’t have to depend on multiple systems and search engines to locate the best results. On one single track, your search picks up speed.

Easy configuration

Secure and multi-tenant, our platform is highly configurable, giving you the performance and scale you need without costly and time-consuming customization.

Smart access management

Manage permissions through the index based on access levels, not the content source. Use your channels however you want, not just for one type of user.

Integrations

Designed for scale

When you upgrade your search, you want it to work across all your platforms and content types. Coveo search layers over your existing systems, making your tech stack a whole lot smarter.

Get relevant, intelligent, cross-platform search