Provide the best information from every source
Bring together all your information, wherever it is stored, to support the complete digital customer journey.
Digital interactions are increasing, but the journey is more disconnected.
Create a single source of truth.
Bring your data all into one place with a single, unified index. And enable the quick retrieval of content with a data structure that can match the unique terms in your content to all the places in which they appear.
Source from more than 10,000 locations.
Coveo’s unified index aggregates all your content, from a complex product catalogue to the depths of an internal file server.
Supporting more than 10,000 unique content sources and more than 100 unique content types, you can easily surface the most relevant content- no matter where it resides.
And Coveo fully supports incremental indexing and field mapping, so you can index with precision.
Simplify indexing with connectors.
Pre-built and custom connectors from Coveo and our partners simplify the indexing process.
From the top enterprise and consumer cloud services to the critical knowledge you store on-premises, our connectors take you from Microsoft to Google, from Salesforce to ServiceNow. It's all configured in just a few clicks, directly from a web-based UI.
Where a connector does not exist, Coveo provides the toolset to enable you to push content from the public websites and secure apps that house your information, so nothing is left behind.
“Relevance is the cognitive grail of search...Coveo offers strengths in data connectors, data ingestion intelligence, and tuning."
Forrrester reportEnrich your content to find the best answers.
Coveo’s indexing process automatically enriches content, not only summarizing the words but extracting text from images and PDF files with optical character recognition (OCR). We're even taking it further by using semantic content classification to help identify the relationship between words and concepts in order to deliver the most relevant results possible.
Unify your index without compromising your processes.
It’s easy to securely crawl on-premises content. The Coveo Crawling Module is administered via the web, but runs from within your network, enabling you to push content securely to the index without opening an inbound port in your firewall.
Learn more about crawling content on-premises
If securing the index on-premises is a requirement, consider a hybrid implementation. With Coveo on Elasticsearch, you can let processing occur in the cloud, but let the data that is indexed reside on-premises.
Related Resources
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Blog
Three Myths About Taxonomy That Are Slowing Down Your Transformation
Throughout my career in the software industry, I’ve been very focused on enterprise search and have been consistently asked about taxonomy by customers.
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Report
Magic Quadrant for Insight Engines
Discover why Gartner has positioned Coveo as a consistent Leader in Insight Engines since the inception of the category and for three consecutive years.
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