Partner

Eventus

Type: System Integrator

Headquarters:

Experience: Partner since 2016

Website: https://www.eventusg.com/

Eventus is a globally recognized consulting and managed services firm focused on optimizing customer engagement through customer service and digital channel transformation, with deep domain expertise in knowledge management (KM) and the contact center industry.

What KM domain experience does Eventus have?

Our senior management consultants have built and run large-scale knowledge management programs on various platforms and are KCS certified

We possess deep expertise in content design for knowledge management usage

We will diagnose the problem areas that are keeping you from achieving your business goals, and identify quick wins

We can deliver a clear, articulate, multiyear, prioritized remediation plan, budget and business case, if needed

Our plans align operations with technology across your customer engagement functions

We are vendor neutral and have real-world experience in a variety of platforms

Eventus & Coveo - A Winning Combination

Many organizations are working through their digital transformation strategies; Eventus can help you with optimizing your customer experience, omni-channel, knowledge management, systems implementation, and managed services capabilities – with a focus on operational proficiency and the orchestration of digital transformation in customer engagements. Coveo helps companies deliver relevant and personalized experiences across every agent, self-service and community interaction with AI powered search and recommendations embedded throughout the customer journey. Together Eventus & Coveo improve proficiency, revenue, and enhance customer engagements and outcomes.

Connect With Our Alliances Team

Have questions about the Coveo Partner Network? Want to be apart of the leading insight engine or need help finding the perfect partner to drive your digital transformation? Reach out to our Alliances team to find out more.

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