San Mateo, CA, and Quebec City, Canada – November 26, 2014 – Coveo announced today that SVP of Market Strategy Diane Berry will participate in a panel discussion at the 2014 Gilbane Conference in Boston, M.A.
Berry will present how enterprise search solutions and strategies are enabling organizations to more effectively apply content, web, mobile, and marketing technologies, and “upskilling” knowledge workers by improving proficiency and productivity.
The panel Berry will participate in, entitled “Digital Workplace Strategies for Knowledge Sharing” will show how the value of information is enhanced when the user is driving how they will find knowledge, where they will seek it and what it will be used for. Berry, along with two other panelists, will provide perspectives on how content and knowledge management systems must be focused on the role of the user.
“The Gilbane Conference provides an important opportunity for the content, mobile and web community to come together and discuss how companies can and should enable the digital workplace to better engage employees, a precursor to engaging customers,” said Berry. “I’m looking forward to discussing how highly advanced enterprise search has become a key enabler of the digital workplace, providing the right content at the right time to upskill employees in the flow of work.”
For more information on some of the topics that Berry will be discussing, read her latest LinkedIn blog post on Upskilling for Growth – A Story.
The 2014 Gilbane Conference is about helping organizations apply technology to increase engagement by improving the digital experiences of their customers, employees, and partners. This means understanding what technologies can and can’t do, what practices in applying them succeed or fail, how to effectively analyze data and apply results, and how to plan for rapid changes in market and technology evolution. Companies need to be agile and able to incorporate an indeterminate number of digital and physical channels with different form factors and capabilities, and they need to do so in ways that protect and enhance their brand.
Recognized as the Most Visionary Leader in Enterprise Search by Gartner, Coveo helps organizations upskill for growth by ensuring that every employee, support agent, customer, and website visitor easily finds better and more relevant information and people—enhancing their skills for the task at hand.
Coveo's highly advanced enterprise search technology adds the value of rich content and insights to CRM, customer service applications, intranets and websites. Coveo securely connects with most legacy and cloud systems, consolidates organizations’ full ecosystems of record in real-time, and provides unified search, dynamic 360-degree views of information, and contextual, proactive recommendations of relevant content and experts using powerful analytics.
Coveo is a strategic partner of several large application providers such as Salesforce.com and Sitecore, and is used by leading organizations worldwide to enable the on-demand skills and knowledge required by constantly evolving digital workplaces. For more information, please visit www.coveo.com, and follow us on the Coveo blog, LinkedIn, Twitter, and YouTube.
Erin Spencer, Kate Lavoie-Mayer
Manager, Media Relations