Fuel Agentforce with Enterprise Knowledge—Without the Lift & Shift
For over a decade, hundreds of Salesforce customers have trusted Coveo to deliver best-in-class unified search for Experience & Service Clouds. Now, we're doing it again—this time for Agentforce.
Agentforce promises transformational AI agents, but its effectiveness hinges on access to relevant and trustworthy enterprise-verified knowledge. The challenge? Most of that knowledge lives outside Salesforce—and Data Cloud, while effective for structured data, requires migrating unstructured content into Salesforce, which is often costly, complex, and impractical.
That’s where Coveo comes in.
Coveo serves as the retrieval and relevance layer for Agentforce—securely indexing enterprise knowledge across systems without migration. It ensures that every Agentforce action is grounded in accurate, secure, and relevant knowledge. And now, with our new AI-powered Case Classification, you can go even further, automatically categorizing cases in real time to reduce triage, improve routing accuracy, and accelerate time to resolution. The result: better self-service success, higher case deflection, and faster resolutions.
In this live demo webinar, you’ll learn how to:
- Securely connect and index enterprise knowledge—without moving your content
- Create Agentforce Actions powered by Coveo’s hybrid search and AI models
- Extend relevance across Salesforce: Agentforce, Experience Cloud, Service Cloud
Whether you’re planning your Agentforce rollout or looking to boost existing deployments, this session will help you get it right from the start.
Join us and be among the first to make Agentforce truly enterprise-ready with Coveo.
