Developing a State-of-the-Art Experience at Ellucian

Discover how Coveo’s AI-powered search technology has empowered Ellucian, a higher-education software company, to stitch together the digital experiences of its solutions to deliver the most relevant information to their customers, at every interaction.

You’ll learn how Ellucian was able to enhance the ability of their customers to find the right information on their first time searching, which lead to a 38% improvement in case deflection, and a 76% decrease in searches that rendered no results.